Patient Advocate

Patient Advocate Friedman Dental Group Plantation, FL Job Details Full-time $20 - $36 an hour 1 day ago Benefits Paid holidays Dental insurance 401(k) Paid time off 401(k) matching Qualifications Bilingual CRM software Spanish Customer communication Sales Customer service English Open Dental Dental clinic experience Full Job Description Join Our Team as a Patient Advocate Are you passionate about delivering exceptional patient experiences? Do you thrive in a dynamic environment where your work directly contributes to the well-being of others? If so, we want you on our team! We're currently seeking motivated, bilingual (English/Spanish) individuals to join our dental group as Patient Advocate . A dental background is preferred . Why Join OneSolution Dental Implant Centers? At OneSolution Dental Implant Centers , we're committed not only to providing outstanding dental care but also to creating positive, professional, and compassionate patient interactions. As a Call Center Representative, you'll be the first point of contact for our patients—making your role essential in delivering the care and service they deserve.

Key Responsibilities Patient-Centric Communication:

Interact with new and existing patients in a courteous and professional manner.

Appointment Scheduling:

Manage high-volume inbound and outbound calls to schedule appointments effectively.

Sales Conversion:

Use persuasive communication to convert inquiries into scheduled appointments.

Quality Assurance:

Ensure every call reflects our dedication to excellence in patient care.

Team Collaboration:

Work closely with dental and administrative staff to ensure a smooth scheduling process and enhanced patient satisfaction. Qualifications Bilingual (English/Spanish):

Preferred Sales-Oriented:

Proven ability to meet or exceed sales targets.

Dental Background:

Preferred , but not required.

Customer Service Experience:

Minimum of 2 years in customer service or sales, preferably in healthcare or dental.

Excellent Communication:

Strong verbal and written communication skills.

Empathy & Patience:

Ability to connect with patients and handle inquiries with care and professionalism.

Tech-Savvy:

Comfortable using CRM systems and digital scheduling tools.

Job Details Job Type:

Full-time Schedule:

8-hour shifts, in-person

Experience Level:

2 years (preferred in customer service or sales)

Pay:

$20.00 - $36.00 per hour + Monthly Bonuses Benefits 401(k)

Dental Insurance Paid Time Off Paid Holidays Job Type:

Full-time Pay:

$20.00 - $36.00 per hour

Benefits:

401(k) matching Dental insurance Paid time off Ability to

Commute:

Plantation, FL 33324 (Preferred) Ability to

Relocate:

Plantation, FL 33324: Relocate before starting work (Preferred)

Work Location:

In person