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Referral Coordinator
Job
Dermatology and Cutaneous Surgery Institute
Wellington, FL (In Person)
$47,840 Salary, Full-Time
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Job Description
Job responsibilities will include but not limited to: Obtaining prior authorizations for patient's scheduled procedures. Obtaining authorizations for various biologic medications. Communicating with patients regarding status updates Reaching out to liaisons at specialty pharmacies and or insurances to obtain prior authorization. Maintain ongoing tracking and appropriate documentation on referrals Ensure complete and accurate patient demographic and current insurance information Assist patient with scheduling appointments Review details and expectations about referrals with patients Establish and maintain relationships with identified service providers Responsible for scheduling consultations, diagnostic testing and surgical procedures Responsible to schedule and notify patients of scheduled appointment via mail and phone Ensure that referrals are addressed in a timely manner Responsible for verifying eligibility and benefits through insurance companies including obtaining prior authorization Answer phone calls referral related/ pharmacy related and offer assistance to ensure 1st call resolution Works as a liaison in between medical center and patient and sends tasks accordingly Responsible to notify office manager of any issues or concerns from patient and/or insurances Follow up on patient referral inquires not immediately resolved Assists as needed or directed with other department or business needs