Orthodontic Treatment Coordinator

About us: STABLE Orthodontics is an independent, boutique orthodontic office specializing in straightening teeth and crafting beautiful, confident smiles for children, teens, and adults using braces and Invisalign. We proudly care for patients in a welcoming environment, and we strive to create positive interactions that will enhance our community.

Job Description:

STABLE Orthodontics is growing! We are actively searching for an individual to serve as a liaison between the doctor, the patient, and their family by providing support throughout the onboarding process. The ideal candidate is dedicated to the care and happiness of our patients, has a thorough understanding of orthodontic treatment, and is familiar with financial and insurance billing. If you're searching for a rewarding role that blends your charismatic personality and salesmanship expertise with your passion for helping people, then we want to connect with you! Major Duties and Responsibilities Gather orthodontic records, complete new patient exams, and build relationships. Verify insurance benefits. Manage insurance claims and accounts receivable. Review the treatment plan and educate patient on the orthodontic process. Be a patient advocate and overcome obstacles to beginning orthodontic treatment. Present treatment fees, negotiate payment plans, and create financial contracts. Generate reports and follow-up with all potential leads, referrals, and marketing efforts to aid in the acquisition of new patients. Maintain confidentiality of patient information. Live within 30 miles of office location. Minor Duties and Responsibilities Participate in strategic planning meetings and help execute growth initiatives. Assist in scheduling, planning, and participating in local marketing efforts and community events. Assist with answering phone calls, greeting and checking patients in/out, scheduling and confirming appointments, and taking payments for outstanding balances. Skills and Abilities Exceptional work ethic, trustworthiness, and attention to detail. Friendly/bubbly personality. Fast-learner, team player, and adaptable to change. High emotional intelligence, and the ability to connect with people. Excellent written and verbal communication skills. Ability to manage time effectively, multi-task, and prioritize work. Understanding of orthodontic treatment and previous sales experience preferred.

Schedule :

16-24 hours per week with opportunity to extend to 36 hours.

Work Setting :

In person and in the community.

Pay:

From $20.00 per hour

Benefits:

Continuing education credits Employee discount Flexible schedule On-the-job training Opportunities for advancement Professional development assistance Referral program Uniform allowance

Medical Specialty:

Pediatrics Work Location:

In person