Patient Advocate

JOIN OUR TEAM AS A PATIENT ADVOCATE!

Your Work Matters How will you make a difference? The Patient Advocate assists the Director of Performance and Risk Management, leadership, medical staff and PI Committee in carrying out and implementing a comprehensive and integrated program. Fulfill all of the functions of the patient advocate. Contact any patient requesting patient advocate with-in the first working day of request. Contacts any individual filing a patient grievance with-in the first working day following the receipt of the grievance. Follows the patient grievance process ensuring the investigation of the grievance, ensuring appropriate actions are taken, documenting actions and informing the patient/representatives of results of investigation and actions taken. Maintain the grievance log. Ensure that the patient rights and responsibilities are posted, answers the patients questions about rights, and ensures that the patient's rights are respected. Responsible for completing required reports and submitting as assigned. Responsible to notify of all compliance issues. Prepare all reports, as assigned by Director. Your Experience Matters What we're looking for

Education:

Bachelor's degree or equivalent in Nursing, master's in social work or counseling preferred.

Experience:

1-2 years' experience in a healthcare or behavioral health setting involving quality improvement preferred.

Additional Requirements:

Computer skills involving knowledge of Excel spreadsheets and business writing. Your Care Matters What we provide for our team: 401(k) + matching Health insurance 100% company-paid life insurance coverage up to 2x your annual salary Vision insurance Dental insurance 100% company-paid long-term disability insurance Paid time off Paid Holidays Cafeteria on site Employee engagement events Employee assistance program Employee recognition program Free parking What sets us apart: Career & training development opportunities Dynamic and inclusive work environment Engaged management team dedicated to your success A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer:

Select benefits are available only to full-time positions. Benefits are subject to change at the discretion of Ridgeview Institute - Smyrna.

Compensation:

This is a full-time role. We are excited to speak with all qualified candidates and will consider their experience and skill level. The pay range for this position is $18.00 to $23.00 Hourly. Join us in our Patient Advocate role! Get to know us Outstanding Care, Compassionate People, Unparalleled Service Welcome to Ridgeview Institute Smyrna (RIS), a premier healthcare provider in Smyrna, GA, setting the gold standard for excellence in mental health and addiction treatment support. Located in Smyrna, GA, RIS offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay. At RIS, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals. Join us in providing exceptional care and contributing to the well-being of individuals and families in need. Be a part of the transformative healthcare experience at Ridgeview Institute Smyrna. To learn more about RIS, visit us at: https://www.ridgeviewinstitute.com.

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S. I

ndividuals M aintaining P ositive A ttitude and C ommitment T o S ervice ____________________________________________________________ At Ridgeview Institute Smyrna, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.