Patient Educator Senior Manager (WEST)

Job Description Job Description Vertex Pharmaceuticals is seeking to hire a Patient Educator Senior Manager - WEST to join our growing team. The ideal candidate will reside in one of these metropolitan areas: Los Angeles or San Francisco metro areas. This is a field based role and candidates must currently reside in the Western Region of the United States. This Patient Educator will report to the Director, Patient Educators and is responsible for providing people living and affected by sickle cell disease (SCD) and beta thalassemia (BT) with education, tools, and resources that help them have meaningful discussions with their healthcare providers. This team will also provide information about Vertex Gene Therapy. Patient Educators will contribute to the U.S. local market strategy, and coordinate/execute the patient/caregiver tactical plan. This individual will have a strong passion for supporting patients, their families, and caregivers and helping them understand and successfully navigate and engage within complex healthcare landscapes. They will thrive in an environment of rapid change; demonstrate effective communication; work effectively across multiple cross-functional teams; and have a patient-first, problem-solving, and analytical mindset. The successful candidate will have the courage to ask, "how might we?" and "why?" and an ability to successfully challenge the status quo to provide innovative and compliant solutions to complex healthcare challenges. Key Responsibilities Execute the commercial brand strategy and tactical plan within a specified local market in coordination with Marketing and Advocacy teams, among others. Participate in territory/division/regional planning and provide input into local market decisions and resource needs. Provide group & 1:1 education to patients, caregivers, and advocacy organizations on SCD/TDT and Vertex's gene therapy at live programs, conferences, walks using approved materials Conduct community and patient educational needs assessments and provide feedback/insights on existing patient education and resources. Provide insights that inform marketing team strategies and development of patient marketing materials that address patient and Vertex objectives. Maintain deep understanding of SCD and TDT disease states, patient experience, barriers, and care pathways Document interactions appropriately and compliantly and model Vertex values. Qualifications Bachelor's degree required; advanced degree preferred, with 6+ years of relevant experience in clinical care, healthcare or patient education, social services, and/or the biotechnology/pharmaceutical industry 2+ years of field-based biopharmaceutical experience preferred Experience with or knowledge of rare diseases, including sickle cell disease and/or thalassemia, preferred Ability to build deeply trusted relationships with patients and caregivers, providing education that is empathetic, accessible, and meaningful Strong communication skills, including compelling presentation delivery and clear, effective written communication Ability to work independently while partnering seamlessly across cross-functional teams and with external stakeholders Demonstrated track record of delivering results and advancing priorities in alignment with shared goals Comfort operating in ambiguity, navigating complexity, and developing thoughtful, patient-focused solutions Strong organizational and project management capabilities, with the ability to prioritize and execute effectively in a dynamic environment Demonstrated integrity, sound judgment, and a strong commitment to acting in accordance with compliance and ethical standards Ability to travel up to 70%, including some weekends, to support patient and community-facing programs and events Strong digital fluency and comfort using a broad range of technology platforms and tools to support day-to-day work

Pay Range:

$136,000 - $204,000

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law. At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more. Company Information Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com Help Us Achieve Our Mission Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious diseases. The company has approved medicines that treat the underlying causes of multiple chronic, life-shortening genetic diseases — cystic fibrosis, sickle cell disease and transfusion-dependent beta thalassemia — and continues to advance clinical and research programs in these diseases. Vertex also has a robust clinical pipeline of investigational therapies across a range of modalities in other serious diseases where it has deep insight into causal human biology, including APOL1-mediated kidney disease, acute and neuropathic pain, type 1 diabetes, myotonic dystrophy type 1 and alpha-1 antitrypsin deficiency . Founded in 1989 in Cambridge, Mass., Vertex's global headquarters is now located in Boston's Innovation District and its international headquarters is in London. Additionally, the company has research and development sites and commercial offices in North America, Europe, Australia, Latin America and the Middle East. Vertex is consistently recognized as one of the industry's top places to work, including 14 consecutive years on Science magazine's Top Employers list and one of Fortune's 100 Best Companies to Work For. For company updates and to learn more about Vertex's history of innovation, visit www.vrtx.com or follow us on Facebook, Twitter/X , LinkedIn, YouTube and Instagram. The diversity and authenticity of our people is part of what makes Vertex unique, and we recognize that each employee brings diverse perspectives and strengths. By embracing those strengths and celebrating differences, we are fostering an inclusive culture where each of us can bring our authentic selves to work, inspire innovation together, and change people's lives.

Our vision is clear:

to be the place where an authentic, diverse mix of talent want to come, to stay, and do their best work.