Care Navigator

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking a Care Navigator to join our Integration team, supporting individuals with behavioral health and substance use challenges as they re-enter the community from justice and medical systems. What We Offer Comprehensive benefits including health, dental, vision, and retirement matchGenerous paid time off and holidaysCareer growth with one in three positions filled internally through promotionsMileage reimbursement for community-based workTraining, supervision, and professional development opportunitiesA supportive and mission-driven environmentRecognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers What You'll Do As a Care Navigator, you will provide outreach and care coordination services for individuals involved with the criminal justice system and those with behavioral health and substance use disorders. Your work will help ensure successful community re-entry, treatment engagement, and long-term stability. Meet with individuals in-person or via telehealth at jails, hospitals, and treatment facilities to support discharge planning and community transitionAct as the primary point of contact for a caseload of individuals, ensuring their needs are identified and metComplete assessments, support plans, safety plans, and disenrollment planning under the guidance of the Clinical SupervisorConnect individuals with critical resources such as housing, food assistance, vocational supports, medical care, and recovery servicesCoordinate with probation officers, parole officers, courts, correctional staff, and community providers to support careProvide crisis management with support from Clinical Supervisors and the Emergency Services ProgramEducate individuals on coping strategies, resource access, and skills for greater independence and self-sufficiencyMaintain professional documentation in line with program and funder requirements Who You Are High School Diploma or GED required; Bachelor's degree or Community Health Worker certification preferred1-2 years of experience in behavioral health, substance use, corrections, or related human services field requiredKnowledge of community resources and strong ability to connect individuals to supportsExperience working with justice-involved populations and/or recovery from behavioral health/substance use preferredBilingual in Spanish/English strongly preferredStrong communication, organizational, and problem-solving skillsValid driver's license and reliable vehicle required We Hire for Purpose! Since 1938, BHN has been committed to providing high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our employees with the same compassion and respect we provide to the individuals and families we serve. How do I apply? If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at www.bhnworks.org and click on "Browse All Jobs" to apply! BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.