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Referrals

Job

Cumberland Medical Associates

Fayetteville, NC (In Person)

Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/17/2026

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Job Description

Benefits:
Employee discounts 401(k) 401(k) matching Paid time off About the
Role:
Join Cumberland Medical Associates as a Referrals specialist in Fayetteville, NC, where you will play a crucial role in connecting patients with the right healthcare services. Be a part of a dedicated team that is passionate about improving patient care and enhancing the healthcare experience.
Responsibilities:
Manage and coordinate patient referrals to appropriate specialists and services. Communicate effectively with patients, healthcare providers, and insurance companies. Ensure timely processing of referral requests and follow-up communications. Maintain accurate records of referrals and patient interactions. Assist in resolving any issues related to referrals and patient care. Stay updated on referral protocols and insurance requirements. Provide exceptional customer service to enhance patient satisfaction.
Requirements:
Previous experience in a healthcare or administrative role preferred. Strong communication and interpersonal skills. Proficiency in electronic health records (EHR) systems. Detail-oriented with excellent organizational abilities. Ability to work in a fast-paced environment and manage multiple tasks. Knowledge of insurance processes and referral procedures is a plus. Compassionate demeanor with a patient-focused attitude.
About Us:
Cumberland Medical Associates has been serving the Fayetteville community for over a decade, providing top-notch healthcare services. Our commitment to patient care and employee satisfaction has made us a trusted choice for both patients and healthcare professionals alike.