Early Childhood Care Navigator

Job Description:

The Early Childhood Care Navigator plays a vital administrative role in supporting families, therapeutic providers, and the Early Supports Services (ESS) and Outpatient Program. This role will promote a family-centered, comprehensive, and coordinated care environment that ensures compliance with regulatory agencies, ensures timely services and coordination are provided, and provides clinical administrative support.

Essential Responsibilities:

Develop relationships and ensure timely communication with clients, vendors, area agencies, staff, and caregivers. Answer and respond to calls from current and potential clients, caregivers and referral sources seeking information on ESS and Outpatient Services. Coordinate intake and registration processes, including collecting and verifying documentation from clients and partner with area agencies to ensure ESS services are initiated. Routinely verify billing/insurance information and collaborate with the Billing Department to ensure efficient & compliant billing is completed. Assist therapeutic providers, families, and clients with providing area resource information and coordinating resources and/or services. Provide EMR support by creating and maintaining accurate and confidential client records. Manage and oversee client related data collection, reporting and distribution functions both in EMR and state databases while maintaining confidentiality and discretion. Support therapeutic providers by scheduling compliance meetings, regular therapeutic appointments, sending client reminders and managing schedules, as well as support with service coordination to ensure alignment with the Individual Family Service Plan (IFSP). Manage data collection/input to state database for submission of compliance data, in accordance with compliance standards & regulations. Prepare reports and documentation for audits and licensing verifications. Verify initial billing/insurance information and collaborate with the Billing Department to ensure efficient billing is completed. Participate in team meetings and contribute to program improvement initiatives. Ensure compliance with state regulations and licensing standards as well as department and Agency policies and procedures. Promote and maintain satisfactory public relations between Easterseals CTS, other programs, funding agencies and the community.

Qualifications:

Associates Degree in Business, Healthcare Management, Human Services or a related field with four (4) years of experience working in business or healthcare/therapeutic settings OR Bachelors preferred with two to three (2-3) years of experience working in business or healthcare/therapeutic settings. Experience working with Electronic Medical Record (EMR) systems required Proficient with Microsoft Office Suite (Excel, Word, etc.)excel and Microsoft office and databases Excellent written and verbal communication skills Experience working with diverse populations and underserved communities preferred Experience working in the early childhood or early intervention field, preferred Ability to work independently and collaboratively in a team environment

Hours:

This is an in-person position, Monday - Friday, 40s hrs

Compensation:

21.00 - 26.00 Based on Experience and Education What's in it for you? We offer a comprehensive benefits package for full-time, eligible employees, including: Medical, Dental, Vision, Life & Disability PTO begins accruing on your first day! 10 Paid Holidays - includes a floating holiday of your choice 403(b) employer match up to a maximum of 3% Tuition reimbursement after one year of employment Student loan repayment for qualifying degrees after one year of employment Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation, financial wellness and employee assistance program (EAP) To learn more about this role, please click on the blue "Apply Now" button below to submit your application. Have questions about the role? Schedule time to chat with our

Talent Acquisition Specialist, Jill:

https://calendly.com/eastersealsnh-jill/30min Difficulty submitting your application or scheduling time to chat? Contact Jill at 603.732.7166 or jschuman@eastersealsnh.org Ready to make a meaningful difference every day? Become part of a dynamic team dedicated to elevating all abilities, empowering lives, and fostering positive impact in the community. Join the Easterseals NH & VT family, where your passion meets purpose. Easterseals New Hampshire and Vermont elevates people of all abilities. We serve the diverse needs of approximately 18,000 children, adults, seniors, families, and veterans each year. We provide services across two states, and our programs cover areas like early intervention, autism, intellectual and developmental disabilities, adult day and in-home care, behavioral health, family-centered practices for child welfare, housing, and substance use disorders. We help people in New Hampshire and Vermont live their best lives. Joining Easterseals NH & VT presents an opportunity to gain valuable experience, advance your career, and make a meaningful difference in people's lives. Our organization provides various benefits and programs designed to support the well-being of our employees and their families. Explore our offerings here. We are honored to be recognized as a NH Veteran-Friendly Business and a recovery-friendly workplace.