Member Advocate - Integrity Health

Member Advocate - Integrity Health Physicians Practice Enhancement

LLC - 2.4

Township of Hamilton, NJ Job Details Full-time 9 hours ago Qualifications Community health & wellness Medical billing inquiries Health insurance authorizations Customer communication Microsoft Outlook Medical claims processing Spreadsheets Writing skills Client rapport building Health insurance customer support Patient advocacy Assisting medical staff Mid-level Bachelor's degree Client retention Medical credentialing Health promotion activities Handling patient inquiries Full Job Description Full Time Member Advocate position available for our outpatient family practice located in Hamilton Township, NJ. This office is part of the Partnership Health family of offices in New Jersey open only to the members of the Hamilton Township and First Responders. Do you have a passion for helping others troubleshoot issues with the complex healthcare system? Are you a person who yearns to support those who may come to you with sensitive and personal health care issues? We are looking for a self-disciplined, energetic, passionate full time employee to join our professional and compassionate team of high touch on site Partnership Health Center Member Advocates dedicated to helping our members and their dependents deal with the intricacies of the healthcare system. Member Advocate Job Functions, including but not limited to: Assist members with questions regarding benefits, network access, prior authorizations, and claim processing Manage certain insurance carrier communications for members Build and maintain relationships with client's administrative personnel to ensure client satisfaction, including but not limited to assisting with administration of wellness programs, health fairs and health center promotional efforts Provide administrative support to clinical staff as directed, including provider credentialing processes and vaccinations programs. Qualifications Strong interpersonal skills Robust understanding of health insurance benefits and claims processing Professional communications, including writing and strong in-person relationship skills with clients and external contractors Proficiency in

Microsoft Office Suite:

Outlook, Word, and Excel specifically Candidate must have the ability to work independently, as well as collaborate as a team player Experience in health insurance administration and claims processing Education Bachelors preferred; Or equivalent of 4+ years' experience