*Patient Navigator

•

Job Number:

260436

Organization :

Medicine Infectious Diseases Job Location :

Oklahoma-Oklahoma City-Health Sciences Center Schedule :

Work Schedule:

Monday - Friday, 8AM - 5

PM Work Type:

Onsite Salary Range:

Commensurate based on experience.

Benefits Provided:

Yes Required Attachments:

Resume Job Description • Assists with the daily functions, patient outreach, and identification of community resources for patients, patient counseling and education for the multi-disciplinary clinic.

Duties:

Responsible for patient counseling and referrals for patient needs. Assists with coordinating patient care. Responsible for the on-going daily management of patient continuity of care for patients entering and going through the multi-disciplinary clinics. Organizes and assists with conducting community outreach on behalf of the Program. Maintains a customer service program to ensure a high quality service and customer satisfaction for patients in the clinical setting. Creates and conducts surveys for evaluating satisfaction of the users of the program. Participates in and initiates advancement of hospital, community and patient relations. Survey and follow-sup with referring providers to ensure high quality customer service. Meets with patients to ensure customer satisfaction with the Program and hospital experience. Utilizes and/or creates databases for tracking and following patients through out-patient clinical settings. Organizes and analyzes program data on a regular basis. Creates and maintains referring physician informational databases. Maintains all documentation and files on behalf of the program. Performs various duties as needed to successfully fulfill the function of the position. Job Requirements •

Required Education and Experience:

Bachelor's Degree in Health Education, Social Work, Psychology, Nursing, or health related field

AND:

12 months experience in a medical or clinical care setting.

Equivalency/Substitution:

Will accept 48 months related experience in lieu of the Bachelor's Degree for a total of 60 months experience.

Certifications:

A license from the State of Oklahoma related to the required health field.

Advertised Physical Requirements:

Physical:

Sitting for long periods of time. Speaking and listening.

Environmental:

Office Environment.

Departmental Preferences:

Bilingual - English/Spanish •This position is located at an OU Health operated facility. The selected applicant will also be an OU Health contingent worker. •Why You Belong at the

University of Oklahoma:

The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement:

The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services. Hiring contingent upon a Background Check?:

Yes Special Indications:

None Job Posting :

Mar 9, 2026