Patient Navigator

Patient Navigator ALLWays Supportive Care Denver, CO Job Details Part-time | Contract $25

• $30 an hour 16 hours ago Qualifications Collaborate with healthcare professionals Teamwork Social Work License Bachelor's degree in social work DME Achieving HIPAA compliance Intake Triage Maintaining patient confidentiality Medical office experience Bachelor's degree in psychology HIPAA Mid-level Palliative care expertise Databases Bachelor's degree Data management Case management Care plan development Quality improvement Psychology Clinical documentation Patient interaction Home health Social Work 1 year Care coordination Referral coordination Home visits (communication methods) Cross-functional communication Community resource coordination

Full Job Description Patient Navigator Job Description GUIDE Patient Navigator Compensation Overview Base Rate:

$30.00/hour based on experience

Schedule:

Part-time (20 hours/week)

Status:

1099; contractor Reports to: GUIDE Program Manager Role Summary ALLWays Supportive Care is innovating in the Palliative Care space supporting people with serious illness, dementia and within the last few years of their life. We leverage licensed clinical social work teams as well as a medical team to guide those who need a plan as their disease progresses. Our company is dedicated to those with complex medical and social needs. It is important that every member of our team shares our passion in caring for people and their families in the challenges of declining health. The patient navigator role is central to the patient's journey with our team. This role will be the main contact point for the patient and the extended clinical team. The navigator will form relationships with patients and family members, building a trusting partnership that will often extend through the life of those we serve. Essential Job Duties/Responsibilities

• Perform intake assessments in patient's homes, when warranted, with patients and their defined family, often coordinating among more than one member
• Assist family in completion of medical documentation such as COR status, power of attorney, and other forms that may be needed for their plan of care
• Assist in the development of comprehensive plan of care with other members of the clinical team
• Document plan of care in multiple medical record systems
• Ensure primary care providers and other specialists are aware of the plan of care and medical forms. Sending documents as needed via secure messaging.
• Refer to licensed social work team as needed for patient support and referral resources
• Send referrals such as: Medicaid applications, DME recommendations, care giver support, education and other community services as needed
• Thorough documentation of intervention in medical record, including submission of claims
• For dementia care patients: follow up with patient and designated family monthly, following all GUIDE model principles
• Review medical records and medications as needed
• Triage and make referrals for high-risk circumstances stances such as medication, behaviors, safety concerns to the appropriate clinical team member
• Understand hospice eligibility criteria and other palliative care programs as well facilitate referrals as appropriate
• Refer and coordinate alternate level of care when appropriate
• Work with internal and external resources to provide support and coordinate follow-up care
• Complete patient tasks assigned by licensed social worker in specified timeframes
• Assist patients and their families in connecting with appropriate physicians, insurers, payer programs, and other resources to meet social and clinical needs
• Provide emotional support to patients and their families
• Maintain strict adherence to HIPAA (Health Insurance Portability and Accountability) regulations to protect patient confidentiality and privacy
• Assess for and address caregiver concerns
• Manage, organize, and update relevant data using database applications
• Communicate effectively and efficiently across all care levels and disciplines
• Participate in Quality Improvement projects
• Adapt to changing processes and procedures
• Other duties as assigned Minimum Qualifications
• One year of medical office experience
• Minimum one year work in dementia care
• Direct patient care experience
• Ability to documentation in multiple medical records as well as directly interacting with medical staff Preferred Qualifications
• Intake and/or referral experience within the medical system
• Family meetings and/or complex case management experience
• Bachelors in medically inclined degree such as social work, psychology
• Medical students are welcome to apply; there may be supervision hours depending on the degree.

ALLWays Supportive Care Core Values Our core values are not just words; they are living principles that shape our culture and define how we approach challenges, collaborate with one another, and innovate for the future. These values reflect our collective commitment to working together, staying people-focused, and maintaining the highest ethical standards. By embracing these shared values, we ensure that our work is impactful, meaningful, and sustainable. 1. People-Centric

• We put people first. Every decision we make centers on the individuals we serve and those who make our work possible. We prioritize empathy, inclusivity, and respect, creating a supportive environment where everyone feels valued and empowered to contribute their best. 2. Collaboration
• We achieve more together. We foster a culture of teamwork and mutual respect, recognizing that the best solutions come from diverse perspectives working together. By leveraging the strengths of our team members, partners, and patients, we create outcomes that are greater than the sum of their parts. 3. Innovation
• We embrace change to improve lives. Forward-thinking and open to new ideas, we use data to inform decisions, to ensure our strategies are backed by measurable insights, to lead sustained growth. By encouraging curiosity and adaptability, we remain at the forefront of our field, delivering fresh solutions that make a difference. 4. Integrity
• We act with honesty and uphold our promises.

We are committed to doing what is right, even when it is difficult. Transparency, accountability, and trust are at the heart of all our relationships, ensuring that our actions align with our mission and values.

Pay:

$25.00

• $30.

00 per hour People with a criminal record are encouraged to apply Application Question(s): How many years of experience in dementia care do you have?

Work Location:

Hybrid remote in Denver, CO 80205