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Patient Navigator

Job

Massachusetts General Hospital

Remote

Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 6/22/2026

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Job Description

Patient Navigator Massachusetts General Hospital $23.34
  • $33.
37 United States, Massachusetts, Waltham 52 2nd Avenue (Show on map) May 20, 2026 MGB Cancer Institute Early Detection Program We are seeking a highly organized and patient-focused Coordinator/Patient Navigator to support a newly expanded clinic that includes Genetics and High-Risk Breast services. This full-time hybrid role is based primarily in Waltham (2 days onsite weekly, with occasional coverage at the BWH campus) and plays a key role in coordinating care across multiple specialties. The position focuses on scheduling and managing complex patient visits, obtaining outside imaging and records, placing orders for diagnostic testing, securing authorizations, and guiding patients through their care journey. The navigator is aligned to a specific area of the clinic (e.g., cancer suspicion, high-risk breast, pulmonary nodule, or genetics) and serves as a central point of contact-handling phone inquiries, coordinating care, and supporting provider-requested administrative needs to ensure a seamless patient experience. Education Bachelor's Degree required Can this role accept experience in lieu of a degree? Yes Knowledge, Skills and Abilities
  • Strong knowledge of healthcare resources, community services, and patient advocacy.
  • Excellent communication and interpersonal skills.
  • Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences.
  • Strong organizational and time management skills.
  • Familiarity with electronic health records and case management software.
The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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