Patient Consultant Oncology

SUMMARY:

Under the general supervision of the Director, The Comprehensive Cancer Center, and in cooperation with the Medical Director, assists in coordinating patient navigation activities for select at risk individuals with clinically significant cancers. Provides assistance to healthcare consumers (patients, survivors, families, and caregivers) to help them access and then chart a course through the healthcare system and overcome any barriers to quality care. The Patient Consultant is a cancer survivor who functions as a guide to assist patients and their families move through the complexities of the healthcare system.

RESPONSIBILITIES

Assists in coordinating referral appointments with health professionals (genetic counselor, nutritionist, psychiatrist, social workers and the like).Assists patients in gaining access to support services including, but not limited to, financial assistance with medications and co-pays, transportation to treatment, support group, and special programs. Triages for needed services across all product or service lines. Accompanies patients to medical visits and coordinates follow-up care. Provides support within effective and realistic time frames. Assists with coordinating appropriate patient and family education and counseling regarding disease and treatment.

Enhances patients' satisfaction by responding to their support needs during illness. Participates in ongoing quality assurance activities. Collects and reports information to ensure compliance with grant expectations and reporting requirements, if appropriate. Participates in ongoing education and networking regarding navigation for patients with language barriers. Participates in outreach programs that target underserved patients Speaks publicly, in Spanish, at outreach programs serving at-risk populations.

MINIMUM QUALIFICATIONS

High school graduate or General Equivalency Diploma required. Bilingual (Spanish), both oral and written proficiency required.

Analytical skills in evaluating patients in order to plan and provide patient navigation. Ability to communicate effectively (public speaking skills) with diverse audiences including professional staff, patients, community, media, and other service agencies. Interpersonal skills to allay anxiety, elicit cooperation, and provide for education of patients/families, and to effectively function as a member of the healthcare team to coordinate and discuss patient needs. Strong organizational skills in order to maintain departmental files, records, and statistical data. Proficient typing skills in order to prepare a variety of materials.

EXPERIENCE

Bilingual (Spanish), certified interpreter preferred One to two years experience working with cancer patients and their families in an informal or formal setting Personal, unique understanding of the cancer experience (former cancer patient)

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

Normal patient care environment with exposure to infectious diseases Hazards are minimized by adherence to established safety precautions

Pay Range:

$21.85-$34.64 Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type:

M-Thur 730-6, F 8-430

Work Shift:

Day Driving Required:

No Union:

United Nurses And Allied Professional As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of

The Warren Alpert Medical School of Brown University:

Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation's first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state's largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island. Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself. Company Location Belonging and Engagement Nursing Our Mission