Crisis Line Advocate

Crisis Line Advocate Sistercare, Inc. Cayce, SC Job Details Part-time $17.51 an hour 7 hours ago Qualifications Crisis intervention Behavioral science research Patient advocacy Bachelor's degree Patient consultations Treatment planning Patient referrals Full Job Description Are you someone who is able to keep calm in a crisis? Do you seek a position that allows you to help people directly in their moment of need? You could be a perfect fit for the position of Crisis Line Advocate. In this role you will answer calls and speak with those encountering traumatic scenarios, helping them both navigate the situation and plan subsequent steps to a better life. Apply today and make a huge difference in your community!

Position Summary:

Assist survivors and other callers who initiate contact with Sistercare's 24/7 crisis line. Provide crisis intervention assessments using a trauma-informed approach for emergency shelter admissions, interagency service coordination, and community referrals.

Responsibilities:

Answer crisis line calls using a trauma-informed, client-centered, and non-judgmental approach. Provide crisis intervention, safety planning, community referrals, and assess for shelter and other Sistercare services. Support intimate partner violence survivors calling the crisis line with law enforcement or from local hospitals/ medical facilities - or law enforcement or hospital/medical staff calling on behalf of the survivor. Enhance and routinely update the referral directory. Communicate and collaborate regularly with Sistercare staff to ensure quality services. Provide timely and accurate reports as required or requested. Input direct service and collateral time in the Organization's client database management system according to Sistercare policy and procedures. Participate in staff meetings, case staffing, and other agency meetings. Perform job functions in compliance with Sistercare policies and procedures and grant requirements. Attend twelve (12) hours of Victim Service Provider (VSP) training each year to remain in compliance and maintain an active status as a VSP. Perform other duties as required.

Qualifications:

Bachelor's degree in social or behavioral sciences or related degree or equivalent experience.

Job Type:

Part-time Pay:

$17.51 per hour

Work Location:

In person