Patient Admin Specialist

We are offering a long-term contract employment opportunity for a Patient Access Specialist in Roanoke, VA. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. This is a great opportunity if you've been looking to get your foot in the door in the healthcare field!

Responsibilities:

• Engage in patient-facing activities and provide a high level of customer service.
• Process patient credit applications with accuracy and efficiency.
• Responsible for answering inbound calls and dealing with patient queries promptly.
• Maintain an up-to-date record of patient credit information.
• Perform authorizations, benefit functions, and billing functions as part of the role.
• Participate in clinical trial operations as required.
• Monitor patient accounts and take necessary actions based on account status.

Multiple shifts with rotating schedules available, varying hours, shift differential available