Patient Transport & Equip Spec - PRN-Pool

Patient Transport & Equip Spec - PRN-Pool Orlando Health - 3.8 Lakeland, FL Job Details PRN 1 day ago Qualifications Visitor query response Computer operation Customer communication BLS Certification Client inquiry handling Customer inquiry handling Internal employee customer service Customer engagement Patient interaction Computer-aided dispatch (CAD) software

Full Job Description Position Summary:

Team member must be able to communicate with patients, visitors and internal customers using appropriate designated scripting and engagement technique. Provides assistance in distribution, maintenance, sanitization, tracking and retrieval of clinical equipment throughout multiple facilities

Responsibilities:

Provide safe and efficient transport of patients to all areas of the hospital. Assesses the patient to determine the most effective method for transport including the use of Transport Tracking Remote Data Entry dispatch system and ADC telephone switchboard. Ability to vocalize and stop a process that may potentially compromise a patient's safety. Responsible and accountable for reaching individual productivity standards established by the department. Maintain all transportation equipment and assure its cleanliness and sanitary condition. Proactively seeks prevention of fire and safety hazards by storing equipment in designated areas. Possess the ability to adjust the liter flow and determine PSI in an oxygen tank as well as the ability to transfer an oxygen regulator from one oxygen tank to another. Has the knowledge and ability to safely remove a telemetry unit from a patient. Cooperates effectively and efficiently with team members to consistently meet the changing needs of the patient, department, and/or hospital. Assist in the distribution and retrieval of clinical equipment throughout multiple facilities. Assist in restocking standby storage areas or returns it to the equipment room. Able to communicate effectively with internal customers to modify, reschedule, and/or cancel transport requests. Able to critically think and prioritize patient transport requests during peak times and/or as patients status change. Assist with training and educating Patient Transportation and Clinical/Orthopedic Equipment Management new hires. Inspects equipment for proper condition and places broken equipment out of service Tracks receipt of all equipment, monitors inventories and reports any back orders or delivery problems to Supervisor Responsible for daily tracking of rental equipment such as specialty beds, wound vacs and other medical machinery by physical verification and computer generated report verification. Communicates with vendors, placing orders for rental equipment, receiving, and product returns Possess ability to track, clean, maintain, and assemble orthopedic equipment such as trapeze bed frames, traction weights and pulleys, hot/cold therapy machines, CPM, and lifts. Participates in community events.. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures.

Qualifications:

Ability to read and recognize similarities and differences between words and between series of numbers. Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers.  Must have good working knowledge and be capable of accessing and using all department related computer systems such as but not limited to the TeleTracking, Allscripts and all other programs that include Bed Tracking and Service Response where applicable. Must be able to complete required mandatory educational training. Maintain current Basic Life Support (BLS) certification by the American Heart Association - renewed every two years. One (1) year in patient care or customer service role to include at least three (3) months of patient transport or medical equipment distribution experience.