Patient Companion - Grace Medical Center - ER7

Patient Companion•Grace Medical Center•ER7 Baltimore, MD

GRACE MEDICAL CENTER

Full-time w/Weekend Commitment•Day shift•7:00am-7:30pm

NURSING SUPPORT 96542

$17.00•21.00 Experience based

Posted:

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JOB SUMMARY

Responsible for directly observing assigned patients. Promptly and effectively communicates with patients, all health care team members, family, and visitors. Recognizes hazards to patient safety and takes appropriate action to maintain a clean and safe environment.

KEY RESPONSIBILITIES

Remains alert and attentive. Observes rooms for safe environment for behavioral health patients, visitors and staff members. Observes patient for any behavior that could indicate potential problems for patients or staff and alerts nursing staff. Engages patients in activities as appropriate, for example reading to them, drawing, talking, playing cards, etc. Reports patient complaints and unusual incidents to RN. Documents observed behaviors. Communicates in an appropriate and professional manner. Uses appropriate lines of communication. Reports hazards to appropriate supervisor. Promptly communicates observations to licensed nursing staff. Communicates effectively and establishes good relationships with personnel of unit and other departments, patients, family, visitors and physicians. Engages patient in healthy communication as a diversional activity. Recognizes hazards to patient safety and takes appropriate action to maintain a clean and safe environment. Reports hazards to appropriate supervisor. Demonstrates appropriate infection control measures, i. e. Universal Precautions, Isolation Techniques, and Hand Hygiene. Responds appropriately to emergency situations. Treats everyone they encounter while in the hospital with care, respect, and dignity. Provide Customer Service with Compassion by greeting everyone with a smile, showing empathy, and eye contact. Demonstrate Actions speak louder than words by closing the gap when approaching patients and families, utilizing

A. I. D. E. T.

(key words at key times), and helping to make sure that patient needs are met (offering nutrition, toileting, and fluids as appropriate). Demonstrate Respect above all things by never saying "its not my job/patient zone," not utilizing internet or cell phone in the patient care area, and acknowledging, apologizing, and being alert to casual conversations within hearing of patients/visitors. Demonstrate Excellence in everything you do by following established policies and procedures. Show Service by having a helping attitude and keeping lines of communication open.

REQUIREMENTS

BLS Certification from the American Heart Association required. HS Diploma or equivalent preferred.

Additional Information Who We Are:

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

What We Offer:

Impact:

Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth :

Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support:

A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits :

Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of

CARE BRAVELY

—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.

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