Pharmacy Intake Specialist

Pharmacy Intake Specialist 3.2 3.2 out of 5 stars Morrisville, NC 27560 $16

• $18 an hour
• Full-time RemX 594 reviews $16
• $18 an hour

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Full-time Pharmacy Intake Specialist Location:

Morrisville, NC (on-site)

Employment Type:

Full-Time (Temp to Hire)

Hours:

8:30AM-5:00PM, M-F Position Summary The Intake Specialist is responsible for managing the initial onboarding of new patients by accurately receiving, reviewing, and processing referrals and prescriptions. This role serves as a key liaison between providers, patients, payers, and internal teams to ensure timely access to therapy and a positive patient experience. Key Responsibilities Receive and review new patient referrals, prescriptions, and supporting documentation for completeness and accuracy Enter and maintain patient, provider, insurance, and prescription data in pharmacy systems Verify benefits and coordinate with insurance and prior authorization teams as needed Communicate professionally with providers, clinics, patients, and internal departments to resolve missing or incorrect information Ensure compliance with HIPAA, pharmacy regulations, and internal policies Track referral status and meet onboarding timelines and productivity standards Escalate urgent or complex cases appropriately to leadership or clinical staff Support continuous improvement initiatives and assist with special projects as assigned Qualifications High school diploma or equivalent required; healthcare-related education preferred 1+ year of experience in healthcare intake, pharmacy, medical office, or patient services preferred Familiarity with specialty pharmacy processes, referrals, and insurance workflows is a plus Strong data entry, attention to detail, and organizational skills Excellent verbal and written communication skills Ability to work collaboratively in a fast-paced, patient-focused environment Proficiency with Microsoft Office and healthcare systems (pharmacy or EMR experience a plus)