Senior Manager Learning Pharmacy

Senior Manager Learning Pharmacy United Supermarkets - 3.7 Pleasanton, CA Job Details Full-time 1 day ago Benefits Health insurance Dental insurance 401(k) Career development plan Paid sick time Qualifications Program design Accreditation standards (regulatory compliance area) Pharmacies (work setting) Licensed Pharmacist (State-Specific) Licensed Pharmacist Patient care E-learning platforms Pharmacy operations State and federal pharmacy laws Regulatory compliance analysis Performance metrics for learning evaluation Stakeholder management Full Job Description Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving. Position Summary The Manager, National Pharmacy Learning plays a critical role in advancing Albertsons Companies' pharmacy learning strategy by designing, implementing, and managing enterprise-wide pharmacy learning programs. This role partners closely with Pharmacy Operations, Compliance, HR, and division leaders to identify capability gaps and deliver impactful, scalable learning solutions that support regulatory compliance, patient care standards, and business performance. As a member of the National Learning team, this role is responsible for end-to-end ownership of pharmacy learning programs, including program design, development, facilitation, rollout, measurement, and continuous improvement. The Manager serves as a functional Subject Matter Expert (SME) in community pharmacy practice and ensures all learning solutions align with regulatory requirements, clinical standards, and organizational goals. This position requires an active pharmacist license (PharmD preferred) and deep experience in community pharmacy operations, compliance, and patient care delivery.

Main responsibilities:

The Pharmacy Learning Manager will be responsible for: Business Partnership & Needs Assessment Partner with Pharmacy leadership, compliance teams, and division stakeholders to identify learning needs aligned to regulatory requirements and business priorities Consult with leaders and HR to diagnose performance gaps and recommend effective, compliant learning solutions Translate pharmacy-specific business and regulatory requirements into actionable learning strategies Learning Design & Development Design and develop engaging, learner-centered pharmacy learning solutions (eLearning, instructor-led, blended learning, job aids, simulations, etc.) Ensure all content aligns with state and federal pharmacy regulations, patient care standards, and company policies Apply instructional design principles to create scalable, compliant, and impactful learning experiences Program Implementation & Delivery Lead end-to-end implementation of pharmacy learning programs, including launch strategy, communications, and stakeholder alignment Facilitate training sessions (virtual and in-person), particularly for complex or high-risk compliance and clinical topics Partner with field pharmacy leaders to ensure consistent execution and adoption across divisions Evaluation & Continuous Improvement Measure effectiveness of pharmacy learning programs using performance data, compliance metrics, and learner feedback Conduct post-implementation evaluations to assess impact on patient care, safety, and regulatory adherence Continuously refine programs to improve learner experience, compliance outcomes, and operational performance Program & Project Management Manage multiple pharmacy learning initiatives simultaneously, ensuring timelines, quality standards, and deliverables are met Coordinate across cross-functional teams including Pharmacy Operations, Compliance, HR, Legal, and IT Maintain clear communication and alignment with stakeholders throughout program lifecycles Pharmacy Technical & Professional Expertise Serve as a functional SME in community pharmacy practice, including regulatory compliance, patient safety, and clinical standards Stay current on evolving pharmacy laws, regulations, and best practices to inform learning strategies Provide guidance and input on pharmacy-related initiatives, ensuring alignment with compliance and patient care expectations and relevant accreditation standards Culture & Associate Development Champion a culture of continuous learning, patient safety, and professional development within the pharmacy organization Support initiatives that enhance pharmacist and technician capability, engagement, and career progression Contribute to enterprise efforts to elevate clinical and operational excellence across pharmacy We believe the successful candidate has these qualifications and experience: Required Experience Active pharmacist license required (PharmD preferred) 5 plus years of experience in community pharmacy practice Experience with pharmacy compliance requirements, regulatory standards, and patient care practices 3 plus years of experience in Learning & Development, training, or instructional design (or equivalent experience leading training initiatives) Experience designing and implementing learning programs in a regulated environment Proven ability to manage complex programs and multiple stakeholders in a fast-paced environment Experience in retail pharmacy, grocery pharmacy, or large-scale healthcare environments Familiarity with learning technologies (LMS, authoring tools, virtual facilitation platforms) Experience measuring learning effectiveness and linking outcomes to compliance and business metrics

Core Competencies:

Consultative Mindset:

Builds strong partnerships and aligns learning solutions to pharmacy and business needs

Pharmacy Expertise:

Deep understanding of community pharmacy operations, compliance, and patient care standards

Learning Expertise:

Applies instructional design and adult learning principles effectively

Execution Excellence:

Delivers high-quality work with strong attention to detail and regulatory accuracy

Collaboration & Influence:

Works cross-functionally to drive alignment and results

Adaptability:

Thrives in a dynamic, highly regulated environment

Continuous Improvement:

Uses insights and data to enhance learning impact and compliance outcomes

Leadership Attributes:

Business-Aligned:

Understands how pharmacy learning drives performance, safety, and compliance

Patient-Focused:

Prioritizes patient care, safety, and quality outcomes

Results-Oriented:

Focuses on measurable outcomes, including compliance and operational performance

Change Champion:

Supports adoption of new processes, systems, and regulatory requirements

Culture Builder:

Promotes a culture of accountability, learning, and professional excellence We also provide a variety of benefits including: Competitive wages paid weekly • Access to up to 50% of your earned wages before payday, via our partnership with Stream Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Our Values - Click below to view video: ACI Values A copy of the full job description can be made available to you. #LI-JB2