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Job Description
Position Title:
Retail Pharmacy Technician -
Campus Central Pharmacy Department:
OU Health Pharmacy -
Campus Central Job Description:
Job Description General Description:
The Outpatient Pharmacy Technician II is a mid‑level role responsible for performing a broad range of pharmacy technician duties involved in the preparation and distribution of medications under the supervision of a licensed pharmacist. This role demonstrates increasing independence, supports daily workflow continuity, and serves as a resource and mentor to Pharmacy Technician I staff.
Essential Responsibilities:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position. Performs intermediate clerical and data-entry responsibilities, including complex adjudications, detailed patient profile management, and efficient phone triage. Independently navigates copay assistance and grant programs to resolve common patient affordability barriers and provides guidance to Technician I staff. Independently retrieves, prepares, and labels prescriptions with a high level of accuracy, supporting efficient workflow during peak operational periods. Performs inventory control activities including monitoring, pricing, dating, invoicing, stocking the pharmacy, and assisting with preparation of purchase orders. Performs billing, posting, and accounts receivable functions with increasing independence, resolving moderate reimbursement issues and supporting operational continuity. Models proper maintenance of a clean, organized, and orderly pharmacy environment. Models compliance with safety standards and procedures, consistently identifying and reporting safety concerns. Stores and preserves biologicals, vaccines, serums, and other medications subject to deterioration using appropriate refrigeration and storage methods. Independently resolves most third‑party claim rejections, initiates and tracks prior authorizations, and assists Technician I staff with more complex claim issues. Demonstrates working knowledge of OUH's patient assistance programs and traditional copay assistance workflows. Demonstrates a working understanding of 340B program requirements and processes. Assists with medication therapy management (MTM) documentation or workflows as directed. Completes annual skills assessments and competency validations successfully. Assists with onboarding and training of Technician I staff by demonstrating proper procedures and reinforcing workflow and safety expectations. Identifies workflow inefficiencies or improvement opportunities and collaborates with leadership to explore potential enhancements.
General Responsibilities:
Performs other duties as assigned.
Minimum Qualifications:
Education:
High school diploma or GED required.
Experience:
At least three (3) years of experience as a pharmacy technician required. License(s)/Certification(s)/Registration(s)
Required:
Active permit as a Pharmacy Technician by the Oklahoma State Board of Pharmacy within 6 weeks of hire.
Knowledge, Skills and Abilities:
Proficient cash handling skills. Proficient computer and math skills relevant to pharmacy operations. Strong attention to detail to ensure data accuracy. Effective verbal and written communication skills. Ability to interpret and apply written procedures and policies. Proficiency with Microsoft Office applications. Strong customer service orientation. Ability to build effective working relationships and support collaborative team environments. Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including
PTO, 401
(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family. OU Health is the state's only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma's largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state's only freestanding children's hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center, Oklahoma's flagship hospital, which serves as the state's only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community. Becker's Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health's oncology program at OU Health Stephenson Cancer Center was named Oklahoma's top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health's mission is to lead healthcare in patient care, education and research. Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to our community through the work you do every day. We provide clinical and non-clinical opportunities to further your career and we invite you to explore our available positions. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.
