Lead Pharmacy Technician

Lead Pharmacy Technician at Veterans Affairs, Veterans Health Administration in Little Rock, Arkansas, United States Job Description Summary This Lead Parmacy Technician position serves the Central Arkansas Veterans Healthcare System, Pharmacy Service, Little Rock, Arkansas and is responsible for the guidance, training, and technical direction of all pharmacy non-pharmacist technical staff and volunteers within the designated area of pharmacy under the direction of the Pharmacy Supervisor. Responsibilities Total Rewards of a Allied Health Professional Duties of the Lead Pharmacy Technician include, but are not limited to: Assess workload volume throughout the day, identify backlogs, and make staffing adjustments as needed to meet organizational goals Identifies areas of duplication of efforts and develop solutions to streamline processes, reduce waste, cost savings, and improve patient care Effectively evaluates pharmacy activities to assist management to obtain short- and long-range objectives and goals. Coordinate day-to-day maintenance and operation of pharmacy area equipment and automation Promote harmonious relationships within the work environment and support the needs of the team and customers Listens to informal complaints from employees and other customers in a helpful and timely fashion. If not able to remedy a situation, the lead will notify the pharmacy supervisor Assists in training and orientating new and existing pharmacy technicians and students on policy and procedures Identifies and reports developmental and training needs to ensure safety and quality control for their program area Assist in the development of policies and procedures and participate in departmental goal planning and quality improvement activities Maintain competence by participating in staff development programs Serves as back up to other pharmacy technicians within the designated area of pharmacy Assists in other patient care areas as deemed necessary to maintain the consistency of overall pharmacy services Serves as TempTrak administrator for the Service Serves as a COR for the Service for assigned contracts Coordinates and completes specialty pharmacy dispensing to include dispensing for research protocols Manage inventory to include receipts and destruction of medications and supplies in the designated area of pharmacy Knowledge of VISTA and prescription entry to provide guidance to prescribers when necessary

Work Schedule:

Monday-Friday, 7:00am-3:30pm, may require coverage of weekend, holiday, or overnight shifts (Subject to change based on the needs of the service) Recruitment Incentive (Sign-on Bonus):

Not Authorized Pay:

Competitive salary and regular salary increases

Paid Time Off:

37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Parental Leave:

After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy:

After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement:

Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by

VA Insurance:

Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework:

Available, per supervisor discretion

Virtual:

This is not a virtual position Functional Statement #: 598-01303F Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

Citizenship:

Be a citizen of the United States. Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with 38 U.S.C. § 7407(a).

English Language Proficiency:

You must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).

Education or Experience:

None required For all grade levels and positions that accept both education and experience to qualify, equivalent combinations of qualifying education and experience that total at least 100% are qualifying. The combined percentage is determined by adding total qualifying experience as a percentage of the experience required for the grade level to the education as a percentage of the education required for the grade level

Certification:

For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either: Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT), OR National Health career Association (NHA), Certified Pharmacy Technician(ExCPT) Grandfathering Provision. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

GRADE DETERMINATIONS

In addition to the basic requirements for appointment, VA HR staff must use the following criteria to determine the appropriate grade assignment of candidates Lead Pharmacy Technician, GS-8

Experience:

Candidates must possess one year of experience equivalent to the next lower grade level and demonstrate the KSAs below.

Certification:

For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either: 1. Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT). OR 2. National Health career Association (NHA), Certified Pharmacy Technician (ExCPT). Knowledge, Skills and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs for all GS-08 assignments and meet any additional KSAs for the assignment, if indicated: Comprehensive k To view full details and how to apply, or