Pharmacy Technician

As MedMinder continues our high growth, we are looking to expand our pharmacy department and are seeking an energetic Pharmacy Technician that wants to grow professionally in a fast-paced environment. Come join MedMinder and work in a closed-door pharmacy focused on promoting patient medication adherence. Become part of our team assisting patients by focusing on efficient quality patient onboarding. We are a unique combination of long-term care and mail-order pharmacy models. We offer a supportive team environment with appropriate staffing resources. We are hiring for multiple shifts; please specify which shifts you are open to in your application. 1st

Shift:

6:30am•2:30pm Monday•Friday with rotating weekends 2nd

Shift:

2:30pm•10:30pm Monday•Friday with rotating weekends

Responsibilities:

Pharmacy Technicians are responsible for communicating directly with our patients and escalating issues to a Pharmacist as needed. Successful team members are reliable, energetic and customer-service oriented. They must possess strong computer/data entry skills, strong communication and organizational skills and be a self-starter. All Pharmacy Technicians work under the supervision of the Pharmacist. Execute high volume production workflow. Process the fulfillment of orders to client specifications. Work with our state-of-the-art Synmed and VBM automation. Contact patients to review orders on a monthly basis. Perform proactive outreach to physician offices for prescriptions and/or refills. Conduct data entry and insurance verification in Pharmacy software. Resolve insurance rejections. Assist in answering incoming patient calls when needed. Resolve customer concerns in a professional and caring manner. Support the Shipping team with packaging medications for delivery.

Qualifications:

Previous experience in a customer support setting where patience and exceptional listening skills are essential. Experience making outgoing and receiving incoming customer calls. Critical thinker, with great organizational skills & time management. The ability to clearly communicate challenges and escalate issues when needed. Strong work ethic and desire to support MedMinder's patients. Must have a current Massachusetts Pharmacy Technician license. Must have Certified Pharmacy Technician (CPhT) certification from the Pharmacy Technician Certification Board (PTCB) or the National Pharmacy Technician Association (NHA)

Pay:

Pay starts at $24.00/hour.