Pharmacy Technician

POSITION

Pharmacy Technician

LOCATION

Long Term Care Pharmacy

SUPERVISOR

Pharmacy Manager Primary Objective To assist the Pharmacist in processing prescriptions and supporting the daily operations of the Long Term Care pharmacy. Responsibilities

• Create and maintain accurate patient profiles in TWRx, including medication profiles, insurance information, contact details, allergy information, and other pertinent data.
• Assist pharmacists in processing medication orders: including claim adjudication, batching cycle medications, printing labels, pulling products, scanning NDCs, and receiving pharmacist authorization when alerts occur.
• Communicate with insurance carriers to resolve rejected claims, underpayments, and other billing issues as necessary.
• Communicate with prescribers and their agents to obtain refill and prior authorizations, complete documentation, and follow up as needed.
• Work directly with long term care facilities to address needs and exceed expectations.
• Maintain timely and accurate communication with the central fill site through the Long Term Care Tracker system.
• Assist the pharmacist with filling and labeling prescriptions, including LTC packaging systems (OPUS, 30-day punch cards, NexPak®).
• Check in cycle filled medication exchanges from facilities, ensuring accuracy between batch and medication systems.
• Assist in processing returned medications and crediting batches accordingly.
• Monitor and maintain inventory levels using TWRx's Just In Time Inventory (JITI) system, adjusting quantities and ensuring proper recording of product movement.
• Order medications, supplies, and pharmacy materials (vials, baggies, cable ties, labels, printer ink, paper) as necessary.
• Utilize the intranet long-list to report over-stock and coordinate inter-store transfers.
• Receive and check in daily medication orders, stock shelves, rotate stock to prevent outdates, and maintain shelf labeling.
• Properly retain and return outdated medications for credit, and flag near-outdated products.
• Identify and prepare stock balance returns using X-10 item movement in TWRx.
• Ensure RX hardcopy files are routinely checked, filed, and signed as needed.
• Maintain and replenish E-kits, billing for replacement products, and preparing for pharmacist final check.
• Maintain clean, organized work areas to ensure accurate filling of prescriptions.
• Follow company policies on personal appearance, security, and loss prevention.
• Perform housekeeping duties as needed to maintain a professional image of the pharmacy.
• Adapt to changing job responsibilities and perform additional duties as assigned. Knowledge, Skills, and Abilities
• High school diploma or equivalent (required).
• Valid state pharmacy technician registration (where required)
• National Pharmacy Technician Certification (CPhT) preferred.
• 1-2 years of pharmacy experience, preferably in long term care.
• Experience with pharmacy medication order input and processing.
• Understanding of third-party pharmacy benefit plan parameters, insurance processes, and payment systems.
• Knowledge of medication brand and generic names, medical supplies, terminology, calculations, and basic pharmacy practices.
• Strong organizational, prioritization, and math skills.
• Completion of HIPAA privacy and Methguard training.
• Ability to maintain patient confidentiality and professionalism at all times.
• Ability to work effectively with prescribers, facilities, coworkers, and clients.
• Strong communication skills, both written and verbal, with active listening ability.
• Proficiency in pharmacy software systems, word-processing, and data entry.
• Ability to handle stressful situations, adapt to change, and maintain a positive team-oriented approach.
• Dependable attendance and punctuality to ensure timely patient care.
• Self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Willingness to cross-train and proactively share knowledge with other team members.
• Flexibility to work evenings, weekends, and holidays as necessary.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position involves in-office work and may include long periods of sitting. The employee is frequently required to stand, talk, hear, use hands and fingers, handle or operate objects and controls, and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities include close vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust focus.

Equal Opportunity Employer Pay:

$15.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Health savings account Paid time off Referral program Tuition reimbursement Vision insurance

Work Location:

In person