Refill Pharmacy Technician II Job Description Overview Overview We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day. Sound like a perfect match?
- we can't wait to hear from you! Why Join IU Health? As Indiana's largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer: 401(K) retirement savings with employer match Tuition reimbursement Student loan forgiveness
- Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met). Employee Assistance Program
- Counseling at no cost to you Healthy Results
- Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck!
The more you participate, the more you earn!
Description:
Refill Department
- Lafayette IU Health has an exciting opportunity as we expand our Pharmacy Refill and Pharmacy Prior Authorization Departments.
We will be filling several Refill Pharmacy Technician positions which will go live Spring and Summer of 2026. The Refill Pharmacy Technician plays a critical role in supporting providers and patients by managing prescription refill requests in a fast‑paced, office‑based pharmacy environment. There is an opportunity for a hybrid/remote work schedule after fully trained. This unique position works closely with providers, clinical staff, and pharmacies to ensure refill requests are processed accurately, efficiently, and in compliance with Indiana pharmacy regulations. Technicians in the refill department work at the top of their license and are entrusted with responsibilities that maximize their technical knowledge, analytical skills, and attention to detail. This is an excellent opportunity for experienced pharmacy technicians seeking to expand their skills and grow within a collaborative healthcare team. Key Responsibilities Collaborate directly with providers and clinical staff to review, process, and manage prescription refill requests from patients and external pharmacies Analyze refill requests for accuracy, completeness, and appropriateness prior to pharmacist review Enter and maintain prescription and refill information accurately in the pharmacy system Communicate professionally with patients, providers, and pharmacies to clarify refill requests and resolve issues in a timely manner Ensure all refill activities comply with state regulations, organizational policies, and patient safety standards Prioritize workload effectively to meet volume demands while maintaining a high level of accuracy Support pharmacists and other pharmacy team members in daily operations as needed Maintain confidentiality and uphold HIPAA standards in all communications and documentation Knowledge, Skills, and Abilities Strong attention to detail with the ability to review and analyze medication refill requests Solid understanding of common drug names, dosages, and pharmacy terminology Effective written and verbal communication skills Excellent organizational and time‑management abilities Ability to work independently while also contributing to a team environment Demonstrated commitment to accuracy, quality, and patient safety Qualifications 2+ years relevant experience preferred. Requires the absence of criminal history related to the ability to work with drugs. Requires strong mathematical calculation skills. Requires working knowledge and skills as a pharmacy technician in assigned areas and ability to work within established procedures under moderate supervision. Requires effective written and verbal communication skills. Requires effective customer service skills. Requires intermediate proficiency typing and using Microsoft Office applications. High School Diploma or GED required. Requires Indiana Pharmacy Technician License OR intern/extern license if enrolled in accredited college of pharmacy. Pharmacy Technician National Certification required unless enrolled in accredited college of pharmacy. Work Environment & Schedule Office‑based setting within a provider‑supported refill department Set schedule with no nights, weekends, or holidays After an initial training period, partial remote work opportunities may be available based on performance, accuracy, and departmental metrics Why Join This Team? Work at the top of your pharmacy technician license in Indiana Enjoy a stable, predictable schedule with work‑life balance Be part of a growing department with a supportive team environment Opportunity for professional growth and skill development within the pharmacy field We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.
