Pharmacy Technician - PBM Services & Analytics

Overview The Pharmacy Technician

• PBM Services & Analytics supports the Pharmacy Benefits Program Manager by providing data-driven insights, financial analysis, and subject matter expertise on pharmacy benefit management operations.

This role is critical in ensuring strategic alignment, operational efficiency, and informed decision-making across PBM-related initiatives. The ideal candidate will have a pharmacy technician background combined with strong analytical skills and experience in healthcare data analysis.

• For this position, 0.2 FTE will be dedicated to performing Pharmacy Technician
• PBM Services responsibilities and 0.8 FTE will be allocated to analytic operations.
• Remote = Individuals in this position may work at an approved off-site location. They may be required to occasionally visit an on-site location in Austin, Texas, so to be considered, candidates must live in the greater Austin area.

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Responsibilities Job Functions Essential Functions:

Develop and maintain regular and ad hoc reports on PBM performance, utilization, cost trends, and rebate activity. Conduct financial and data analyses to support formulary decisions, contract evaluations, and cost containment strategies. Monitor and interpret PBM policies, regulatory changes, and payer requirements to inform internal stakeholders Prepare briefing materials and data summaries for PBM-related meetings, including payer negotiations and internal strategy sessions. Collaborate with finance, clinical pharmacy, and IT teams to ensure data accuracy and integration across systems. Support the PBM in strategic planning, vendor management, and performance improvement initiatives Serve as a liaison between PBM operations and other departments, translating technical data into actionable business insights. Serve as liaison between Patient Assistance Programs, patients, clinic staff, eligibility staff and outsourced pharmacies. Support the PBM technicians and call center as needed. Perform other duties as assigned to support broader medication access initiatives.

Knowledge, Skills and Abilities:

Knowledge or experiency with 340B program, 340B data and reporting. Knowledge of retail pharmacy, pharmacy claims, pharmacy benefits design and pharmcy reimbursement models. Demonstrate extensive knowledge of medical/pharmaceutical terms and nomenclature. Excellent organizational, communication and problem-solving skills. Excellent verbal and written communication skills. Work with multi-functional teams to complete projects. Develop and maintain favorable internal relationships, partnerships with co-workers. Demonstrated familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, word processing, patient records systems, EMR systems, etc.) Be proficient in data analysis tools such such as Excel, SQL, Power BI/Tableau. Complete all mandatory training and maintain appropriate credentials/licensure. Knowledge of Medicaid/Medicare pharmacy benefits. Ability to work independently and manage multiple priorties. Support executive-level meetings and decision-making. Qualifications

QUALIFICATIONS

Education:

High school diploma or equivalent or equivalent

• Required Associates Degree (higher degree accepted) in healthcare, pharmacy, business, or related field

• Required Work Experience:

  Three (3) years pharmacy operations, managed care, PBM or healthcare analytics
• Required Bilingual in Spanish

• Preferred Licenses and Certifications:

  Current Pharmacy Technician Registration with the Texas State Board of Pharmacy Upon Hire
• Required 340B University Within 6 Months
• Required National Certification with the Pharmacy Technician Certification Board (CPhT)
• Preferred