Pharmacy Technician III Patient Assistance Program (PAP)

Pharmacy Technician III Patient Assistance Program (PAP) Waco, TX Job Details Full-time 1 day ago Qualifications Collaborate with healthcare professionals Dispensing prescriptions Computer operation Spanish Medical documentation Phone communication Procurement English Mid-level Patient service High school diploma or GED Data entry Productivity software Pharmacy Technician Certification Communication skills Time management Client interaction via phone calls Full Job Description

PRIMARY DUTIES

Enrolling and assisting patients by apply for medication-related patient assistance programs. Complete necessary documentation and signatures from patients and medical providers as required by various assistance program. Scanning, sorting, and inputting all processed and approved PAP applications. Appropriate follow-up and completion of applications to ensure patient care. Respond to electronic inboxes, voicemails, and telephone inquiries. Identify gaps in medication access for the Waco Family Medicine patient population. Work directly with medical and pharmacy leadership to solve problems regarding medication access. The ability to work with general instructions, but will encounter variations in procedure that require use of judgment. Verification and procurement of medications shipped to the pharmacy. Process and fill prescriptions as requested by patients and pharmacy team members. Work directly within the pharmacy as a pharmacy technician when requested or directed by the Director of Pharmacy

OTHER DUTIES

Other duties as assigned by Director of Pharmacy Services.

PHYSICAL AND MENTAL REQUIREMENTS

Visual and auditory accuracy Shift length - 8 hours Indoor setting Continuous use of computer Long periods of sitting and/or standing Frequent use of telephone Continuous repetitive grasping and manipulation of both hands Continuous conversational communication Occasional reaching, walking, squatting, bending, kneeling, twisting and climbing Occasionally carrying, lifting, pushing and pulling of up to 25 lbs. Occasionally working in confined, noisy, dusty areas Frequent use of personal car Understand/carry out simple/detailed, oral/written instructions Memorize and retain instructions Read and interpret detailed specifications

REPORTS TO

Director of Pharmacy Services

EDUCATION & EXPERIENCE

High School diploma or equivalent and Texas State Board of Pharmacy - Pharmacy Technician certification.

SKILLS:

Bilingual (English and Spanish). Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software.