Phlebotomist

Job Title:

Phlebotomist II Job Description The Phlebotomist performs high-volume, patient-focused blood collection and specimen processing in a clinical or outpatient setting. This role involves collecting and preparing specimens according to strict laboratory protocols, ensuring accurate labeling and documentation, maintaining specimen integrity, and delivering excellent customer service to patients of all ages. The Phlebotomist supports daily laboratory operations by following regulatory guidelines, assisting with inquiries, and contributing to a safe and efficient work environment. Responsibilities Perform venipuncture and blood draws using straight needles and butterfly needles in a safe, accurate, and efficient manner. Collect and store blood, urine, fecal, and other specimens according to established procedures and test requirements. Explain the venipuncture and specimen collection process clearly and courteously to patients to ensure understanding and comfort. Draw blood from a broad patient population, including pediatrics through geriatrics, while maintaining a calm and professional demeanor. Match laboratory requisition forms or computer-generated labels to specimen tubes to ensure 100% accuracy. Label, centrifuge, split, and freeze specimens as required by the specific test order and laboratory protocols. Store specimens at the appropriate temperature and place samples in the correct collection containers or tubes to maintain specimen integrity. Package specimens for transport following all protocol requirements to ensure safe and compliant shipment. Review all test requisitions or computer labels against the patient script or order to verify accuracy before processing. Record maintenance data and perform decontamination tasks as needed to support a clean and safe laboratory environment. Update patient information accurately in the appropriate systems or records as required. Read and relay laboratory results over the telephone to satisfy authorized inquiries, following applicable procedures. Understand and interpret physicians' orders to ensure proper specimen collection and processing. Comply with OSHA and DEP regulations and adhere to all safety and infection control policies. Attend annual departmental trainings and maintain current knowledge of procedures, regulations, and best practices. Provide courteous, responsive customer service to patients, providers, and internal staff, addressing questions and concerns professionally. Manage a daily workload that includes 30 or more patient draws, maintaining accuracy and efficiency throughout the day. Assist with general specimen processing tasks as needed to support overall laboratory workflow. Essential Skills High school diploma or GED. 3+ years of recent phlebotomy experience in a clinical or outpatient clinic setting. Experience performing blood draws from pediatric through geriatric patients. Demonstrated proficiency with venipuncture using straight needles and butterfly needles. Ability to manage 30 or more patient blood draws per day while maintaining quality and accuracy. Strong customer service skills with the ability to interact professionally and compassionately with patients and healthcare staff. Experience with specimen processing, including labeling, centrifuging, splitting, freezing, and storing specimens according to protocol. Ability to accurately match laboratory requisitions or computer labels to specimen tubes and verify orders. Working knowledge of OSHA and DEP regulations and a commitment to safety and infection control. Ability to understand and follow physicians' orders related to laboratory testing and specimen requirements. Strong attention to detail and accuracy in documentation and patient information updates. Ability to handle telephone inquiries and communicate laboratory results according to established procedures. Additional Skills & Qualifications 5-7 years of overall experience in a related healthcare or laboratory environment is highly valued. Fluency in Korean, Mandarin, or Vietnamese is a plus, particularly for supporting a diverse patient population across multiple locations but NOT mandatory. Previous experience in high-volume outpatient or clinical laboratory settings. Demonstrated ability to provide calm, clear explanations of procedures to patients who may be anxious or unfamiliar with blood draws. Career-minded approach with an interest in long-term growth opportunities in roles such as coordinator, supervisor, or regional leadership. Experience combining phlebotomy with broader clinical or outpatient duties (experience limited only to plasma centers, dialysis, or blood banks is not sufficient on its own; experience must include clinical or outpatient clinic settings). Work Environment This role is based in a busy clinical outpatient laboratory environment with multiple locations, supporting a large and growing patient base. The schedule typically runs Monday through Friday, 7:30 AM to 4:30 PM, providing regular daytime hours. You will work closely with a small team of providers and healthcare professionals while handling a steady flow of patients throughout the day. The setting involves frequent use of standard phlebotomy and laboratory equipment, including needles, collection tubes, centrifuges, and specimen storage systems. The environment emphasizes accuracy, safety, and regulatory compliance, with adherence to OSHA and DEP guidelines and participation in annual departmental training. You can expect a professional, fast-paced atmosphere where strong communication and customer service skills are essential, and where language skills such as Korean, Mandarin, or Vietnamese are especially valuable for serving a diverse patient community. The organization offers clear pathways for career growth in phlebotomy and laboratory operations, supporting advancement into roles with increasing responsibility. Job Type & Location This is a Contract to Hire position based out of Norcross, GA. Pay and Benefits The pay range for this position is $18.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Norcross,GA.

Application Deadline This position is anticipated to close on May 8, 2026. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people Actalent is an equal opportunity employer. About Actalent Actalent is a global leader in engineering and sciences services. For more than 40 years, we've helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day. Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.