Phlebotomist

At Palo Alto County Health System, we are proud to serve as the healthcare hub of choice in Northwest Iowa, delivering compassionate, personalized, and high-quality care to every patient we serve. As a Phlebotomist, you will play a key role in supporting accurate diagnosis and treatment by collecting and processing patient specimens with precision, professionalism, and exceptional customer service. In this role, you will collect blood and other specimens—including urine and additional samples—using proper techniques such as venipuncture, capillary finger sticks, and heel sticks. You will ensure patient safety and specimen integrity by following established protocols, including accurate patient identification and proper labeling of specimens in the patient's presence. You will process specimens according to laboratory standards and ensure timely and accurate handling for testing. You will also perform waived laboratory testing and support daily laboratory operations through clerical and administrative tasks such as data entry, answering phones, filing documents, and assisting with laboratory supply management. You may assist with verifying medical necessity for testing, support billing-related processes, and utilize multiple computer systems to manage laboratory workflows efficiently. Providing excellent patient care is essential in this role. You will interact with patients of all ages, adapting your approach based on individual needs and ensuring a positive experience. You will communicate effectively with patients, nursing staff, providers, and laboratory personnel while maintaining professionalism and upholding the mission and values of PACHS. This position may include a variety of settings, including outpatient, clinic, and nursing home collections, and requires flexibility to support different patient care environments. Attention to detail, strong organizational skills, and the ability to prioritize multiple requests are critical for success. To be successful in this role, candidates should have strong customer service skills and the ability to work both independently and as part of a team. Previous phlebotomy experience and completion of a Medical Assistant program or equivalent training are preferred but not required. Candidates must be comfortable working with patients, handling specimens, and using computer systems. A valid driver's license and reliable transportation are required. Employee Benefits PACHS offers a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including: Health & Wellness Two medical plan options (PPO and HDHP) with no-cost preventive care Employer HSA contributions for eligible participants Dental insurance with 100% preventive coverage Vision insurance through VSP Discounted membership at the Arthur & Audrey Smith Wellness Center Financial Security Iowa Public Employees' Retirement System (IPERS) Employer-paid Basic Life and AD&D insurance Optional voluntary life insurance Employer-paid Short-Term Disability Employer-paid Long-Term Disability Voluntary Accident and Critical Illness coverage Time Off & Lifestyle PTO begins accruing on your first day PTO cash-out program available up to four times per year Holiday Club payroll savings option Support & Resources Employee Assistance Program offering 24/7 confidential counseling, financial guidance, legal support, coaching, and more About Palo Alto County Health System Palo Alto County Health System is the healthcare hub of choice in Northwest Iowa, known for delivering exceptional patient-centered care supported by a culture of teamwork, respect, and compassion. Our employees are valued members of a collaborative, family-focused environment where their contributions make a meaningful difference every day. When you join PACHS, you become part of a mission-driven team dedicated to caring for our community — and each other.