Phlebotomist Supervisor

Oversees phlebotomy and lab assistant resources and coordinates the activities of staff engaged in performing phlebotomy and data control functions. Maintains quality control of processes and product inventory used in daily operations. Promotes retention of staff through recognition and fostering teamwork. Promotes and encourages professional development of staff. Ensures optimal patient care standards through daily interaction and role modeling. Supports and facilitates a respectful and collaborative relationship between medical staff, hospital staff, and laboratory staff. 1.

• Commits to the mission, vision, beliefs and consistently demonstrates our core values. 2.
• Supervises and advises departmental staff on procedures; facilitates the scheduling of staff to ensure coverage for all required areas; supervises and evaluates the work of assigned staff. 3.
• Performs phlebotomy and data control in conjunction with phlebotomy staff; interacts with staff and sustains collaborative relationships with other departments. 4.
• Assists department leadership with the selection and hiring of qualified candidates. 5.
• Facilitates and provides on-the-job training for new department employees. 6.
• Performs quarterly reporting of blood analyzer, timed turnaround times and QI monitors as assigned. 7.
• Performs direct observations of staff; completes annual performance evaluations on time. 8.
• Maintains documentation of initial and annual training of staff; ensures mandatory training is completed as scheduled. 9.
• Participates in annual review of policies and procedures; enforces established performance standards and procedural protocols, ensuring proficiency and competency; implements, monitors and enforces safety policies and procedures. 10.
• Routinely assists department leadership in resolution of concerns or complaints, incidents and/or feedback B-Safe files. 11.
• Timely, objectively, and constructively coaches staff as needed when practice and/or safety issues are observed or reported, documents as appropriate. 12.
• Routinely assists department leadership in laboratory safety and infection control practices staff training; assessing competency; and maintaining a safe work environment through safety rounds. 13.
• Routinely assists department leadership in coaching and training staff as directed to achieve excellent patient experience. 14.
• Works collaboratively with department leadership to ensure that meaningful leader/employee rounding is completed according to span of control expectations.

15. Practices personal and professional improvement through continuing education and development opportunities. 16. Coordinates staffing and performance of Health Fair collections as assigned. 17. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise. 18. Participates in and/or leads meetings, committees, strategic planning and lean projects as assigned. 19. Performs other related projects and duties as assigned.

EDUCATION AND EXPERIENCE

High school diploma or equivalent required. Associate's degree preferred. Minimum two (2) years of experience as a phlebotomist required.

OTHER CREDENTIALS / CERTIFICATIONS

Phlebotomy Technician (PBT) certification by the American Society for Clinical Pathology or equivalent certification preferred.

Location:

Bryan Health

Laboratory Schedule:

Full-time, Day shift