Supervisor, Phlebotomy and Processing - Night Shift

We are recruiting for a mission-driven Supervisor, Phlebotomy and Processing - Night Shift to join our team! We're with you for life's journey. At Denver Health, purpose isn't just something we believe in—it's something we live every day, for life's journey. Our Values Respect | Belonging | Accountability | Transparency Department Laboratory Services Work for an ASCP-designated Leading Laboratory, recognized for excellence in quality outcomes, professional development, trusted leadership, and laboratory visibility. Job Summary The Supervisor of Phlebotomy and Processing will be responsible for guiding both phlebotomy and lab tech staff by ensuring specimen collection, delivering and processing of laboratory specimens is performed in compliance with federal, state, and regulatory agency standards. They are also responsible for maintaining up to date policies and procedures, efficiently overseeing personnel and technical problems, as well as day to day operations to keep he department functional. The Supervisor ensures regulatory compliance and competencies for their area of responsibility. They are also engaged in performance of laboratory operations and will work closely with other supervisory staff in the department.

Essential Functions:

Operations Management Routinely monitors and observes to ensure collaboration, understanding of issues, and workflow with observational opportunities of staff work performance. (20%) Policy and Practice Assists in developing and implementing functional policies and procedures (20%) Inventory and Equipment Management Ensures proper equipment is in place for both phlebotomy and processing in all necessary areas. (10%) Budget and Finance Assists the Administrative Director with budget oversight to ensure cost-effective care and ensure a balance of FTE's, supplies, and replacement of equipment. (10%) Training Ensures cross-training and perform phlebotomy and processing as needed. Ensures training competency checklists are completed and discussed with the employee to establish developmental, training or remedial training needs/goals. Oversees competency testing and professional standards of the phlebotomy and processing teams. (10%) Staff Management Completes annual evaluations in a timely manner providing staff with documented feedback and action plans reflective of challenging opportunities for growth and improvement. Sets clear expectations for behavior, productivity, mentoring, and setting of developmental goals. Completes coaching and disciplinary actions in a timely manner after careful investigation. (20%) Regulatory Compliance Participates in tracers, mock surveys, and survey activities in order to maintain compliance with accrediting agencies. (10%)

Education:

Associate's Degree Required Work Experience:

4-6 years A minimum of four years of experience as a phlebotomist Required and 1-3 years Prior supervisory or lead experience in a laboratory or healthcare setting

Required Licenses:

Knowledge, Skills and Abilities:

Knowledge of medical terminology and phlebotomy and processing procedures. Excellent communication, time management, teaching, and organizational skills. Demonstrates skills in accomplishing operations of the section through personal organization and time management, adaptability, motivation and good decision making. Ability to lead, motivate and coach employees in addition to acting as a team player in the Laboratory Operations Team. Ability to handle all patient, visitor, and hospital staff concerns in a professional manner in compliance with the Mission and Values of Denver Health. Microsoft Office, specifically Word, Excel, and Outlook. Knowledge of patient rights and laws relative to those rights, such as HIPAA Ability to remain calm in emergency situations. Knowledge of safety and infection control practices to ensure a safe environment of care Familiar with regulatory compliance in quality control and competency requirements. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Shift Nights (United States of America) Work Type Regular Salary $59,400.00 - $86,100.00 / yr Benefits At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you're joining a mission-driven organization that invests in you. Here is a small list of our benefit programs: Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays 100% paid parental leave up to 6 weeks Immediate eligibility for retirement plans with employer contribution up to 9.5% Generous medical, dental, vision plans in addition to employer paid disability and life insurance. Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center Free RTD EcoPass (public transportation) Childcare discount programs & exclusive perks on large brands, travel, and more Tuition reimbursement & assistance Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways Professional clinical advancement program & shared governance Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer About Denver Health Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation. As Colorado's primary, and essential, safety-net health care system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled. We Love Our Purpose Our purpose shapes our culture and guides how we show up—for our patients, our communities, and one another. Every role at Denver Health contributes to improving lives, advancing health equity, and strengthening the communities we serve. Together, we strive to transform the health of our patients and to be the most trusted health care provider in Colorado. Our values—respect, belonging, transparency, and accountability—are the foundation of our culture and are reflected across every position, clinical and nonclinical alike. No matter where you work at Denver Health, your role has a meaningful impact on patient health—often in ways you may not even realize. We invest in our people through resources designed to support both immediate success and long-term growth. Mentorship programs, tuition assistance, and our Workforce Development Center help employees transition seamlessly into their roles while preparing for future advancement. We also lead the market with a competitive benefits package, including retirement contributions with a match of up to 9.5%. Recognizing the emotional and physical demands of many jobs in health care, we created the RESTORE Center—a leading-edge space that provides intentional peer-support, and an innovative environment designed to reduce burnout and support employee well-being. At Denver Health, purpose isn't just something we believe in—it's something we live every day, for life's journey. Learn more about Denver Health.