Rehab Department Aide

QUALIFICATIONS

Education High school graduate or equivalent Experience/Skills Nurse Assistant training required One or more year's previous experience Basic awareness of physical medicine and patient care protocols Reads and communicates effectively in English Possesses strong written and verbal skills Demonstrates knowledge of basic math skills Exhibits professionally appropriate telephone communication skills Required Licenses/Certifications CPR Working Conditions Clean, well-lit working environment Physical demands as related to movement, lifting, environment, vision, hearing, and repetitive motion Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care

ROUTINE RESPONSIBILITIES

Behavioral Expectations Consistently complies with established Behavioral Expectations Clerical Duties Answers department phone promptly using proper telephone etiquette and communicates all information accurately and appropriately Completes patient registration in a timely and accurate manner Contacts insurance companies for verification of benefits and therapy coverage Initiates prior authorization for treatment when appropriate Schedules outpatient therapy appointments with therapist oversight Monitors clerical supply inventory Performs required department cleaning procedures as needed Demonstrates effective time-management and multi-tasking skills Clean and maintain therapy equipment and treatment areas Follow all safety and infection control procedures Preparation and clean up of patient treatment areas Monthly cleaning tasks, hydrocollators, and staff refrigerator Check vitals as needed Page Break Department Specific Goals Maintains hours worked within budget Promotes excellence in patient satisfaction scores with scripting, capturing of patient emails, and discussions with patients about the overall importance and protocol of Press Ganey surveys Promotes a professional, friendly, and competent demeanor when interacting with patients, families, and coworkers Part time/Day shift 40 hours/Biweekly