Front Desk Coordinator & Physical Therapy Aide

Pay Range:

$15.92 - $20.00 per hour Front Desk Coordinator & Physical Therapy Aide Overview Akshar Physical Therapy and Rehabilitation, PLLC is looking for a compassionate, dependable, and multilingual professional to join our growing team as a Front Desk Coordinator & Physical Therapy Aide . This dual-role position combines front-office administration with direct patient support in a clinical setting. The ideal candidate will serve as the first point of contact for patients while also assisting physical therapists during treatment sessions. We are seeking someone with hands-on patient care experience, preferably in a physical therapy environment, who is organized, detail-oriented, and committed to delivering exceptional patient care. Required Experience Physical Therapy Aide or related healthcare experience: 2 years (Required) Fluency in English, Hindi, and Gujarati is required. Spanish proficiency is a plus. Key ResponsibilitiesAdministrative & Front Desk Duties Welcome and check in patients in a professional and friendly manner Maintain a clean, organized, and welcoming reception area Schedule, confirm, and manage patient appointments Create and maintain patient charts and electronic medical records (EMRs) Verify primary and secondary insurance coverage and update patient information Collect co-pays, deductibles, and insurance payments Answer incoming phone calls and respond to emails promptly Perform data entry, filing, and general administrative tasks Follow up with patients to support scheduling efficiency and therapist productivity Ensure all intake forms and required documentation are completed accurately Coordinate with therapists to maintain smooth patient flow throughout the day Clinical Support & Physical Therapy Aide Duties Assist physical therapists with patient exercises and mobility support Prepare, clean, and sanitize treatment areas and equipment Monitor and organize therapy supplies and products Provide basic patient assistance during therapy sessions Support the use of clinical software systems and documentation processes Preferred Qualifications Minimum 2 years of experience as a Physical Therapy Aide or in a healthcare/rehabilitation setting Experience working in a clinical front desk or outpatient rehab environment preferred Basic understanding of health insurance processes and medical office operations Proficiency in EMR systems, Microsoft Office, and general computer applications Familiarity with HIPAA regulations and patient confidentiality standards Ability to assist with light clinical documentation and therapy notes Strong multitasking, organizational, and communication skills Ability to work independently and remain composed in a fast-paced environment Capable of lifting 40-50 lbs and assisting patients with mobility needs Comfortable assisting patients with transfers to and from wheelchairs when necessary Excellent interpersonal skills, especially when working with elderly or rehabilitating patients Ability to interpret or translate between English, Hindi, and Gujarati (required) Willingness to support additional office or patient-care responsibilities as needed Interest in building a career in healthcare, rehabilitation, or physical therapy Why Join Us? Competitive hourly compensation based on experience Opportunity for growth in a supportive, community-focused clinic Hands-on experience working alongside licensed healthcare professionals Exposure to both administrative and clinical aspects of patient care

Job Details Job Type:

Full-time Schedule:

Monday to

Friday Work Location:

In person

Pay:

$15.92 - $20.00 per hour

Experience:

Physical therapy

Health Aide:

2 years (Required)

Work Location:

In person