Job Description
Sport & Spinal Rehab•Jupiter, FL $20•24/hr + Strong Benefits | No Weekends | Full-Time If you take pride in creating an excellent customer experience, staying organized, communicating clearly, and making people feel genuinely welcomed and cared for, keep reading. Sport & Spinal Rehab is a high-energy chiropractic and sports injury clinic in Jupiter, Florida.
Our mission is simple:
Eliminate Pain. Get Back in the Game. We help active people get out of pain and back to doing what they love using a combination of chiropractic care, rehabilitation, laser therapy, spinal decompression, shockwave therapy, and more. We are looking for the right person to join our team as a Chiropractic Assistant / Front Desk Coordinator . This role is ideal for someone with exceptional customer service skills, a polished and professional communication style, strong attention to detail, and the ability to thrive in a structured, fast-paced environment. Prior medical, chiropractic, physical therapy, dental, orthodontic, hospitality, spa, fitness, concierge, or high-end customer service experience is a plus. However, the right personality, reliability, communication skills, coachability, and attention to detail matter most. This is a great fit if you: Have strong customer service experience in a professional, high-standard environment Enjoy making people feel welcomed, cared for, and important Have a warm, polished, and professional communication style Take pride in being organized, accurate, and efficient Thrive in a structured, high-energy setting Can follow scripts, systems, and procedures consistently Enjoy staying busy and contributing to a team Are reliable, professional, coachable, and detail-oriented Can stay calm, friendly, and focused when things get busy This is NOT a good fit if you: Prefer a slow-paced or low-responsibility role Struggle with multitasking or attention to detail Do not like following scripts or structured procedures Are casual or overly informal with patients Think customer service just means being "nice" Struggle to stay professional when the office gets busy Have never worked in a fast-paced environment Are just looking for "any job" About the Role This is not a passive front desk position. This is a hands-on, fast-paced role that combines front desk responsibilities, patient communication, scheduling, administrative accuracy, and assisting with patient care. We are looking for someone who understands that the patient experience matters. From the first phone call to the moment a patient walks out the door, details matter. A friendly greeting, clear communication, accurate scheduling, following scripts, and staying organized all play a major role in how patients feel about our office. Medical or chiropractic experience is helpful, but it is not the only thing we are looking for. We can train the right person on our systems. What we cannot train as easily is professionalism, reliability, warmth, attention to detail, and pride in doing things correctly. Our office runs on a structured schedule with strong teamwork and attention to detail. We are looking for someone who can learn quickly, follow procedures, communicate professionally, and contribute right away. Schedule Monday:
8:00 AM•12:00 PM, 1:00 PM•5:00 PM Tuesday:
morning hours vary, 2:00 PM•6:00 PM Wednesday:
8:00 AM•12:00 PM, 1:00 PM•5:00 PM Thursday:
8:00 AM•12:00 PM, 1:00 PM•5:00 PM Friday:
8:00 AM•1:00 PM Morning team meeting begins 15 minutes prior to start time and is mandatory. No weekends. Pay & Benefits $20•24 per hour based on experience , plus bonuses and opportunities for growth and performance-based increases over time. We offer benefits that are uncommon for most small medical offices: 50% employer-paid health insurance 100% employer-paid dental insurance 100% employer-paid vision insurance Paid holidays Paid vacation Performance-based bonus opportunities Free chiropractic care This position is designed for someone seeking long-term stability, growth, and a positive team environment. What You'll Do This position combines front desk responsibilities and hands-on patient care assistance. All team members are cross-trained. Responsibilities include:
Greeting patients and creating a warm, welcoming experience Checking patients in and out accurately and efficiently Managing a busy schedule and maintaining patient flow Answering phones and scheduling appointments Following office scripts and communication procedures Communicating clearly and professionally with patients Processing payments and maintaining accurate records Insurance verifications and billing follow-ups Data entry, scanning, and record requests Assisting the doctor with patient flow throughout the office Assisting with therapies such as laser therapy, spinal decompression, traction therapy, rehabilitation exercises, electric muscle stimulation, and more Maintaining organization and cleanliness throughout the office Strong attention to detail is essential in this role. Requirements Exceptional customer service and communication skills required Warm, professional, and polished communication style Strong computer and data entry skills Ability to multitask in a fast-paced environment Ability to follow scripts, systems, and procedures Prior medical office, chiropractic, dental, orthodontic, physical therapy, hospitality, spa, fitness, concierge, or high-end customer service experience preferred Must live within 30 minutes of Jupiter, FL We are actively interviewing and hope to hire the right person within 1 to 2 weeks. We are more focused on finding the right long-term fit than rushing the process. Job Type:
Full-time Pay:
$20.00•$24.00 per hour Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance Medical Specialty:
Physical & Rehabilitation Medicine Application Question(s): Describe a time you gave exceptional customer service. What did you do, and what was the result? Tell us about a time you had to follow a detailed process, script, or checklist. How did you make sure you did it correctly? Education:
High school or equivalent (Required) Experience:
Computer Skills:
2 years (Required) Customer Service:
2 years (Required) Medical/chiropractic:
2 years (Preferred) Work Location:
In person
