Chiropractic Assistant / Receptionist

Company Overview Carolina Chiropractic Plus is committed to helping patients achieve optimal wellness through advanced chiropractic care, comprehensive rehabilitation, and personalized treatment plans. Our focus is on relieving pain, promoting comfort, and enhancing overall health and well-being in a supportive environment. Job Summary We are seeking a dedicated and detail-oriented Chiropractic Assistant / Receptionist to join our team. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a passion for providing exceptional patient service. This role involves managing front desk operations, supporting clinical activities, and ensuring smooth administrative workflows within a busy chiropractic practice. Responsibilities Greet patients warmly and manage patient check-in and check-out processes efficiently using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth. Verify insurance coverage, perform insurance eligibility verification, and assist with billing processes including medical collection and medical billing procedures. Schedule appointments accurately utilizing medical scheduling software; coordinate with patients to optimize clinic flow. Maintain accurate and organized medical records, including documentation review and coding using

CPT, ICD-9, ICD-10

codes for billing and documentation purposes. Handle multi-line phone systems with professional phone etiquette; respond promptly to patient inquiries and provide excellent customer service. Support administrative tasks such as filing, data entry, managing office supplies, and maintaining a clean front desk area. Assist with intake procedures, patient education on care plans, and ensure compliance with HIPAA regulations to protect patient confidentiality. Qualifications Prior experience in a medical or dental office setting with familiarity in clinic operations and front desk responsibilities. Knowledge of EMR systems such as Epic, Meditech, eClinicalWorks, or Dentrix; proficiency in Microsoft Office suite is preferred. Strong understanding of medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and insurance verification processes. Excellent organizational skills with attention to detail in documentation review and medical records management. Bilingual abilities are a plus to serve diverse patient populations effectively. Demonstrated customer service skills with the ability to handle multiple tasks efficiently in a fast-paced environment. Office experience in healthcare settings involving medical administrative support or medical office management is highly desirable. Join our team to contribute to a positive patient experience while supporting the operational excellence of our chiropractic practice!

Pay:

$14.00 - $16.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Medical office: 1 year (Preferred)

Work Location:

In person