Office Assistant — Physical Therapy —Willard

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Scheduled Weekly Hours:

12

Work Shift:

Days/Afternoons (United States of America) Provides clerical support for the daily operations of the Rehabilitation and Wellness Department, including scheduling, registration, filing, and data entry/charge entry, insurance verification under the general direction of the Director of Rehab & Wellness Center Assists with the intake process of new patients into the department and receives scheduled patients for daily appointments. Supports the activities of all therapists, counselors and physicians to ensure quality of patient care. Schedules patients and has a working knowledge of the computerized hospital scheduling system (PHS). Receives patient payments (cash, checks, credit cards). Records payments and issues receipts in order to maintain accurate accounting financial transactions. Responsible for registration of Physical Therapy, Occupational Therapy and Audiology patients for outpatient appointments. Responsible for obtaining authenticated Physician orders, verifying demographic information, insurance information and eligibility and medical necessity for Physical Therapy, Occupational Therapy and Audiology patients. Via phone call or on-line verification system, verifies insurance coverage and records information appropriately into the patient's chart and follows up on discrepancies. Assists patients with completion of insurance and financial assistance forms as needed. Enters charges to ensure proper billing. Places billing notes on appropriate patients. Utilizes Cypress reports to ensure accuracy of charges. Verifies Coumadin Clinic charges. Researches workers compensation claim numbers and dates of injury as needed. Assists with diagnosis coding for physical and occupational therapy; clarifies orders with referring doctors. Responsible for precertification of Medicaid patients. Ensures completion of Medicare compliance. Audits Medicare carts. Maintains accurate list of re-occurring accounts. Registers re-occurring accounts at the first of each month. Discharges patients, ends visits and activates patients in the Invision system each month. Balances cash, prepares bank deposit daily. Balances petty cash drawer and records on log form. Creates and organizes medical records for Rehabilitation and Wellness Center patients. Responsible for billing contracted accounts (Athletic trainer, school children, Texas Migrant Council, etc.). Orders supplies for the department. Checks and monitors AED, pool, hydroculators and splint pan. Coordinates documentation required by contracted schools. Provides coverage for Kronos Time & Attendance payroll system. Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status.

Department:

Physical Therapy - Willard It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com. We believe your best is yet to come. At Mercy Health, we celebrate the human side of health care, uniting individuals from all walks of life. We'll ask a lot of you, but we'll give a lot back, as well. Whether you're called to bedside care, patient support, community service or operations and administration, there's a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We'll support and empower you to bring your best - in service of our patients and our Mission.