Office Assistant/Chiropractic Assistant/Insurance Specialist (Part Time)

Title:

Front Desk Associate /

Chiropractic Technician The Impact You'll Make:

We are seeking a team member who will serve as the "glue" of our office. Your radiant personality will welcome and encourage patients and staff alike to bring their best each day. You'll be the master of multitasking—managing patient flow and schedules, answering insurance questions, and administering hands-on therapies. You'll fit right in if you enjoy high-energy, flexible environments and don't mind trading your office shoes for sneakers during our team 5K run/walks!

What You'll Do:

Patient Coordination:

Greet and welcome patients warmly with a smile, ensuring their recovery stays on track through diligent, proactive scheduling.

Patient Care :

Champion the benefits of wellness and consistent chiropractic care while performing hands-on therapeutic ultrasound or interferential treatments to encourage healing.

Agile Multitasking:

Seamlessly "bounce" between managing a multi-line phone system, answering patient questions with clarity, and transitioning into the clinical area for therapies.

Patient Financial Advocacy:

Act as a resource for patients by helping them navigate insurance benefits and treatment costs for a transparent, stress-free experience.

Tech Savvy & Systems Management:

Utilize EHR software and Microsoft Office to maintain accurate health records and professional correspondence while upholding HIPAA standards.

Practice Pride:

Take ownership of our healing environment. This means jumping in to keep our space welcoming—from a quick sweep of the walk in the summer to clearing a light dusting of snow in the winter.

The Essentials:

Education:

High school diploma.

Experience:

At least one year in customer service or reception.

Physicality:

Ability to stand for extended periods and perform light physical tasks (shoveling/sweeping) for patient safety.

Certification:

Wisconsin Chiropractic Technician (CT) certification preferred (or willingness to obtain within 90 days of hire).

Schedule & Location:

Located at 202 N. Main St, Jefferson, WI. Part-time, Monday-Friday (includes some evening hours) with Wednesdays off.

Job Type:

Part-time Pay:

From $15.00 per hour

Benefits:

Flexible schedule

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person