Reception/Medical Asst Lead - Orthopedic Office

Job Summary This role is a multifaceted role providing both clinical support to providers and administrative support at the front desk. This dual role ensures continuity of care by bridging the gap between the waiting room and the exam room. Your expertise in medical terminology, electronic health record (EHR) systems, and medical billing will ensure smooth clinic operations as the office Lead. This position offers an engaging environment where your proactive approach and clinical support skills contribute to delivering outstanding healthcare experiences. •Note-This role will require at least three months of training at our main office located in Billings(travel and accommodations paid)•

Responsibilities:

Front Desk Patient Reception:

Greet patients warmly, manage check-in/check-out, and collect co-pays or outstanding balances.

Scheduling:

Coordinate and confirm appointments, and handle high-volume phone traffic. Schedule appointments efficiently while managing incoming calls.

Patient Records:

Register new patients, verify insurance eligibility, and accurately update demographic information in the Electronic Medical Record (EMR) system. Verify insurance coverage and perform insurance authorizations or pre-authorizations as needed, including Medicaid or other parties that may require prior authorization

Responsibilities:

Clinical Team Patient Intake:

Room patients, record vital signs (height, weight, blood pressure, pulse), and update medication lists.

Clinical Support:

Assist providers with minor procedures, drawing up injections as directed. Review documentation for accuracy and completeness, support other assistants with daily duties, return patient phone calls, autoclave, OSHA protocols for infection control, prepare and clean/restock exam rooms , maintain organized filing of medical records using office management software ensuring compliance with HIPAA regulations and proper coding practices including

CPT, ICD-10

coding for billing purposes. Skills Strong knowledge of medical terminology, ICD coding (ICD-10), CPT coding, and Medicare guidelines. Proficiency in EMR/EHR systems Excellent customer service skills with professional phone etiquette and effective communication abilities. Experience with insurance verification, medical billing, collections, and documentation review processes. Ability to handle multiple tasks efficiently in a fast-paced clinic environment while maintaining attention to detail. Bilingual skills are a plus to serve diverse patient populations effectively. Previous Medical Assisting or Medical Front Desk experience is mandatory. Leadership experience is not required but is suggested.

Pay:

From $23.00 per hour

Benefits:

401(k) 401(k) matching Continuing education credits Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan

Experience:

Medical receptionist: 2 years (Required)

Med Asst:

2 years (Required)

Leadership:

1 year (Preferred)

Location:

Bozeman, MT 59718 (Required) Willingness to travel: 25% (Preferred)

Work Location:

In person