Manager Practice Management - Orthopedics / Henderson Podiatry

Join our Team We are looking for compassionate, caring people to join our talented staff of health care professionals as we continue to grow to be the preferred, regional health care partner in our community. Benefits We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer: Flexible schedules for work-life balance Paid time off accrues on day one for part and full time employees Get up to 50% of earned wages with Payactiv - access to the money you worked for, but haven't been paid yet Earn While You Learn - Deaconess offers tuition reimbursement for many healthcare opportunities, STEP UP program will pay your normal wages for time spent in enrolled class hours for up to 18 hours per week for approved programs; Deaconess offers access to a full suite of tools to help manage and educate with student loans and expenses. One on one student loan coaching via email, chat or calls. Educational Assistance up to $5.250.00 per calendar year while enrolled in undergraduate or graduate classes. Outstanding Referral Programs Pet Insurance Available Medical Premium Assistance of up to 10% is available for eligible full time employees. Wellness Incentives for full & part-time employee to reduce cost of insurance premium by $33.93 (and $11.30 for spouse, if applicable) Onsite children's care centers (Infant through Pre-K) at Midtown and Eastside Evansville, Indiana, and Henderson, Kentucky. Subject to availability Deaconess RN on Call is available for employees 24/7/365 to speak to an RN Automatic enrollment in a 401K plan at 3% pre-tax contribution with an outstanding employer matching program Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses Career advancement opportunities Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses Job Summary The Practice Manager (PM) is responsible for the leadership, direction, coordination and management of the daily operations and personnel of the medical practice. The Practice Manager assures that the office functions efficiently to support the physicians and/or advanced practice providers in providing safe and compassionate patient care. What you will do Work with Human Resources, Clinic Director(CD), Practice Administrator (PA), Office Manager (OM) and Practice lead provider(s) to interview and train allied health personnel with a goal toward efficient and practice workflow. Maintain adequate staffing levels and development of contingent staffing and cross coverage options for vacations and/or illnesses. Coordinates float and replacement coverage by working directly with other Practice Managers. Monitors, approves and signs off on time for all direct reports in a timely manner. Monitors and controls overtime, flexes staffing according to volume; complies with budget, and Deaconess Hospital standards. Monitors, supervises and evaluates the performance of all direct reports. Will seek input from CD(s), PA, OM and practice providers for the preparation of annual staff performance evaluations. Complete and submit to Human Resources in a timely manner. Manages care of patients within assigned areas; maintaining economical and efficient departments. Evaluates practice workflow, assuring the delivery of safe and efficient patient care. Works with RD, CD, PA and/or Regional Director to develop and implement improvement plans for any identified opportunity areas. Assures adequate medical record retention and storage as applicable in relation to assigned areas. Implements recommendations from audits and assesses and maintains compliance with all regulatory agencies to assure a safer work environment. Maintains proficiency by keeping abreast of procedures, techniques, and equipment within assigned practices. Communicates regularly with the CD(s), PA, Medical Director(s) and/or Regional Director; keeping them informed of department activities, any problems that arise, and corrective steps taken. Holds regularly scheduled staff meetings; participates in all practice-specific meetings. • Provides and reviews regular reporting metrics to staff and providers; assures adequate support for the successful completion of work related to metrics. Coordinates all new provider onboarding within required timeframes. Possesses the ability to anticipate and prepare for situational circumstances and adjusts as necessary. Possesses flexibility and an openness to Health system or clinic changes with the ability to frame messaging based on the audience and influence acceptance and/or adoption of required changes. Maintains practice focus on patient satisfaction; reviews survey results and implements improvement plans. Promotes all patient satisfaction initiatives. • Receives and processes patient complaints for areas of responsibility. Education Qualifications Associate's Degree or higher in a health-related field, business administration and/or a related field is required, management experience running a physician practice Required Experience Qualifications Minimum of four years' relevant experience medical office management experience Preferred