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Guest Services Coordinator
Job
Robert Half
Portola Valley, CA (In Person)
Full-Time
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Job Description
We are looking for a Guest Services Coordinator to support resident life programming in California. This contract opportunity with potential for a permanent role focuses on creating meaningful experiences that enhance residents' social, emotional, physical, and spiritual well-being while ensuring activities are delivered in accordance with community standards and applicable guidelines. The ideal candidate brings compassion, organization, and strong coordination skills to help residents stay engaged through well-planned events, personalized interaction, and consistent communication with families and staff.
Responsibilities:
- Lead both group programs and individual engagement opportunities designed around each resident's interests, preferences, and level of support needed.
- Organize activity materials and program supplies, ensuring resources are available, orderly, and ready for scheduled events.
- Prepare and share monthly calendars while keeping residents and families informed about upcoming programs and community updates.
- Track participation, complete program documentation, and maintain accurate records related to resident engagement and activity outcomes.
- Arrange rooms and equipment for events, including seating layouts and audiovisual setup, and restore spaces afterward.
- Plan and coordinate seasonal displays and cultural decorations that reflect a wide variety of celebrations and community events.
- Provide reminders and hands-on encouragement to help residents, including those needing additional care, participate comfortably in activities.
- Support outings and special events by coordinating schedules, transportation details, and communication with outside partners, volunteers, and vendors.