Job no: 556121 Work type:
Staff Location:
Cal Poly
San Luis Obispo Campus Categories:
Unit 9- CSUEU
- Technical Support Services, Temporary, Time Varies, Theatre Arts, On-site (work in-person at business location) Job Summary Under the general supervision of the Director of Guest and Volunteer Services, the Front of House Coordinator is responsible for training and overseeing volunteers to serve as ushers, ticket takers, concessions and coat check workers.
Also provides lead work direction to front-of-house staff responsible for event set-up and preparing the venue for patrons. The Front of House Coordinator must be able to make quick decisions, handle the public with aplomb and establish procedures which ensure that front-of-house staff & ushers represent the PAC in a positive and professional way. In conjunction with PAC management, ticket office staff and technical services staff, the Front of House Coordinator makes decisions regarding the building to ensure patron safety, comfort and enjoyment. This is a Part-time temporary position and is not benefit eligible. Department Summary The Performing Arts Center (PAC) is a multi-performance venue for a variety of events such as symphonies, choral concerts, contemporary music, plays and other theatrical events, dance programs, recitals, opera, touring shows, commencements and community productions. Other uses include receptions, workshops, business meetings, banquets, trade shows, recording sessions, church services, art exhibitions and weddings. The PAC includes the 1286-seat Harman Hall within the Christopher Cohan Center; 250-seat Pavilion, 180-seat Philips Electronics Hall and the 500-seat Spanos Theatre. Key Qualifications Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Excellent verbal & written communication skills to effectively interact with clients, patrons, donors, volunteers, PAC staff, campus and community members Ability to effectively lead staff and volunteers and provide direction and instruction in a capable and productive manner. Ability to operate venue set-up such as, lobby bells, monitors, microphones, and CD player. Ability to effectively prioritize tasks, plan the layout of support, maintain records and project needs, and develop work schedules to meet deadlines and produce desired work result. Education and Experience Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
Salary and Benefits Anticipated Hiring Range:
$26.64
27
Per Hour Classification Range:
$26.64
81 Per Hour Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu. Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Positions are posted for a minimum of 14 calendar days.
Advertised:
Apr 20 2026 Pacific Daylight Time Applications close:
