Memory Care Director

Memory Care Director Charter Senior Living of West Bend -

West Bend, WI Pay:

$65,000 - $70,000/year Lead with Purpose. Elevate Dementia Care. Inspire Your Team. We are seeking a compassionate, results-driven Memory Care Director to lead our specialized Memory Care Neighborhood and champion our Flourish Memory Care Program . At Charter Senior Living, our mission is simple: To Enhance the Human Spirit — for both our residents and our employees. This role is ideal for a leader who combines clinical understanding of dementia care , programming excellence , and team leadership to deliver meaningful, person-centered experiences for residents and families. Position Summary The Memory Care Director is responsible for the day-to-day leadership, operations, and programming within the Memory Care Neighborhood. This includes staff development, regulatory compliance, life enrichment programming, and ensuring the successful execution of Charter's Flourish Memory Care philosophy . You will serve as the process owner and program leader , ensuring all six pillars of Flourish are implemented and sustained: Flourish Restore Flourish Enrich Flourish Connect Flourish Create Flourish Engage Flourish Contribute Key Responsibilities Lead daily operations of the Memory Care Neighborhood Develop, implement, and oversee life enrichment and therapeutic programming Train, coach, and manage memory care staff and program assistants Ensure compliance with state regulations and community policies Partner with Health & Wellness Director on resident care and behavioral management Support families with education, communication, and care planning Drive resident engagement, quality of life, and individualized programming Monitor program quality and ensure Flourish standards are consistently met Collaborate with leadership to support occupancy and community growth Handle complex dementia-related behaviors with professionalism and compassion What We're Looking For 3-5+ years of experience working with seniors (required) At least 1+ year of dementia/memory care experience (required) Experience leading programming, staff training, and behavior management Background in Recreation Therapy, Social Work, Psychology, Human Development, or related field (preferred) Strong leadership, organization, and problem-solving skills Ability to educate staff and families on Alzheimer's and dementia care Passion for person-centered care and life enrichment programming Preferred Certifications Certified Dementia Practitioner (CDP) Activities Director Certification Certified Therapeutic Recreation Specialist (CTRS) Or related certification in memory care or life enrichment

Compensation & Benefits Salary:

$65,000 - $70,000/year Get Paid Daily with ZayZoon Free Medical Insurance Plan Medical, Dental, Vision Insurance Paid Time Off + Holiday Pay Career Growth Opportunities Stable schedule and leadership support A workplace where your voice is heard and valued Why Join Charter Senior Living? A culture that lives its values: Serve with Heart | Serve with Purpose | Serve with Courage | Have Fun While Serving Opportunity to lead a specialized dementia care program Direct impact on resident engagement, dignity, and quality of life "It truly feels like a family at Charter. The residents are an extension of my family now." Success Profile (Top Performers in This Role) You lead with compassion and structure You thrive in behavioral problem-solving and staff coaching You are passionate about engagement—not just care delivery You take ownership of program quality and outcomes If you're ready to lead a memory care program that truly makes a difference in residents' lives—we want to connect with you.