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Hospice Liaison
Job
MorseLife Health System
West Palm Beach, FL (In Person)
Full-Time
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Job Description
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- Establishes relationships with referral sources such as physicians, hospitals, long-term care facilities and assisted living facilities.
- Ensures referral source lists are governed by MorseLife Health System and revised with approval of Hospice Director or other designee.
- Apprises the Hospice Director or Sales Manager on a predetermined basis of scheduled presentations.
- Prepares and presents presentations of MorseLife Health System's various in-services to referral sources and follows-up with the referral sources.
- Educates referral sources on the components of hospice care services.
- Serves as a liaison between MorseLife Health System and physicians, hospitals, long-term care facilities, assisted living facilities and all other referral sources to identify healthcare needs and assist in meeting those needs through MorseLife Health System's various product lines.
- Communicates frequently with each referral source to ensure that the expectations of the referral source and the needs of the patients are being met.
- Assists in identifying and resolving any issue, dissatisfaction or problem that the referral source is experiencing with MorseLife Health System's various sources.
- Continually, evaluates MorseLife Health System's marketing strategies and advise management on effective strategies and suggests any changes
- Serves as MorseLife Health System's representative in the community to promote a positive image of MorseLife and to promote interest in MorseLife Health System's various home health and hospice services.
- Works closely with MorseLife Health System's staff to coordinate necessary services for patients and to promote communication between staff and the referral source.
- Assesses patients, when possible, referred by physicians, hospitals, long-term facilities and assisted living facilities, eligibility and status, when referral is contemporaneous with discharge.
- Serves as a liaison between hospital and nursing facility discharge planners by visiting patients, as requested, to ensure a smooth transition to the patient's home.
- Delivers plans of care to physician's offices for signature, as appropriate, and ensures timely return of such plans.
- Participates in company-sponsored programs and meetings.
- Performs other duties as assigned.