RN Clinical Support Triage

RN Clinical Support Triage Voyage Healthcare

MN - 3.6

Crystal, MN Job Details Full-time $34 - $41 an hour 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Nursing policy compliance Collaborate with healthcare professionals Direct patient care CPR Certification Nursing Electronic health records (EHR) management RN License Phone communication Customer service Patient assessment BLS Certification CPR Mid-level Outpatient Patient safety Nursing procedure compliance RN experience Case management Implementation of OSHA safety standards Organizational skills Phone triage Patient charting Patient treatment Care coordination Delegation Patient emergency assistance Vaccination administration Communication skills Health education and counseling Full Job Description Join one of Minnesota's last independent healthcare clinics. Voyage Healthcare has been serving the northwest Twin Cities for over 70 years, with more than 200 team members dedicated to delivering high-quality, patient-centered care. We are proud of our independence and remain committed to improving the well-being of the communities we serve. At Voyage Healthcare, our values—care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability—guide everything we do. If you are a Certified Medical Assistant looking for a supportive, team-driven environment where your role truly matters , we would love to meet you.

Position Overview:

As a Clinical Support/Triage Registered Nurse (RN), you will work in an ambulatory clinic setting using a systematic approach to nursing practice that includes assessment, planning, implementation, and evaluation in accordance with the Minnesota Nurse Practice Act, recognized professional standards and Voyage Healthcare policies. The RN collaborates closely with providers and care teams to coordinate patient care, delegate responsibilities when appropriate, and promote patient safety. This role is primarily for nurse visits, administering immunizations/injections, assisting with procedures, patient education, and triaging symptom-based walk-in patients. In addition, you will assess patient needs over the phone, provide appropriate medical guidance, and determine the level of care needed based on symptoms and established protocols. You will work closely with physicians, nurses, and other healthcare professionals to ensure patients receive timely, accurate, and compassionate support. In this role, you will be instrumental in helping patients access care efficiently while ensuring their medical needs are addressed safely and effectively.

Hourly Range:

$34.00 - $41.00, based on years of relevant experience

Responsibilities:

Maintain a respectful and professional work environment Deliver quality nursing care in a patient-focused manner Manage incoming patient calls using established protocols and gathering relevant clinical information Provide ambulatory nursing care across various specialties Implement care according to policies, procedures, and protocols, and best-practice standards Assist with or perform medical procedures and treatments Recognize and respond to medical emergencies; perform CPR as needed Provide culturally competent health education and counseling. Accurately document care, communication, and outcomes in the Electronic Medical Record (EMR) Promote a safe, equitable, and respectful environment Maintain compliance with OSHA standards and workplace safety policies Perform duties such as: Medication and immunization visits Stand-alone RN visits Telephonic and in-person triage Care coordination/case management Prescription refills per protocol

Qualifications:

Graduate of an accredited school of nursing required Current Registered Nurse (RN) license in the State of Minnesota required Current CPR certification required Minimum of 2 years nursing experience preferred Excellent communication and interpersonal skills Ability to interpret medical records, physician orders, and medication instructions Strong organization skills and ability to work independently and collaboratively Commitment to outstanding customer service Why Join Voyage Healthcare? Supportive, collaborative, and team-focused environment Competitive pay and sign-on bonus Education assistance opportunities Comprehensive benefits package including: Paid Time Off (PTO) + Paid Holidays + Birthday Floating Holiday Retirement Benefits with 401(k) Match Medical, Dental & Vision Insurance Short-Term & Long-Term Disability Company-paid Life Insurance Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA