Afterhours Triage RN, Part-time

Afterhours Triage RN, Part-time Family Choice of New York - 2.9 Depew, NY Job Details Part-time $42.30 - $50.00 an hour 1 hour ago Benefits 401(k) Paid time off Employee assistance program 401(k) matching Qualifications Microsoft Word Collaborate with healthcare professionals Record keeping Computer operation Medical documentation Electronic health records (EHR) management RN License Phone communication Employee relationship building Medical records Bachelor's degree Computer skills Document management Managing patient records Stakeholder relationship building Client interaction via phone calls Full Job Description The Afterhours Triage RN is key to working with and providing assistance to the on call Advanced Practice Provider (APP). The Afterhours Triage RN will work Saturday and Sunday 8:00 a.m.-5:00 p.m. The Afterhours Triage RN must be flexible and available throughout scheduled shift and be capable of multitasking between different priorities.

EDUCATION

RN licensed in New York State, Bachelor's degree preferred

EXPERIENCE/ ABILITIES

3 years RN experience preferred, acute care or emergency medicine preferred. 3 years Triage experience recommended. Excellent written, verbal, and listening communication abilities. Must be able to build and maintain collaborative, cooperative, and productive relationships both over the phone and face to face with all internal and external customers including members and their families, physicians, the health plan, vendors, and other health care providers as well as any other stakeholders in the community. Must be flexible and supportive of team members whether assigned work is telephonic or in the field.

Computer skills necessary:

email, electronic medical record management, Word, and Excel. Ability to meet and maintain necessary requirements per facility guidelines based on job assignment. These requirements may be outside the scope of Family Choice policies.

TASKS:

Perform after-hours telephone triage, assessing member needs and prioritizing calls based on acuity. Return calls to facilities at provider's request for non-acute matters, ensuring timely communication and issue resolution. May perform onsite assessments of patients. Follow- up on after hours sign outs by reviewing electronic health records to verify completion of labs and diagnostic testing. Contact facilities to confirm results, obtain reports, and communicate findings to the on-call APP to support clinical decision-making. May assist On-Call APP with lower acuity member concerns, including tele visits per APP request. Assist with member diversions from ALF to SAR or home to SAR. Follow up with acute members to monitor status changes when requested. Coordinate after hours sign-outs, requesting case owners complete detailed handoffs to support continuity of care. May contact ER to follow up on member. May triage CSNP afterhours calls and be available to see member in home. Document all member interactions accurately in EMR with FC guidelines. Send sign out for CSNP members. Other duties as assigned. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, age, or national origin.

Pay:

$42.30 - $50.00 per hour

Benefits:

401(k) 401(k) matching Employee assistance program Paid time off

Work Location:

In person