Nurse (Case Management)

Nurse (Case Management) Department of Health and Human Services Indian Health Service Summary Join the Indian Health Service and make a meaningful impact in American Indian and Alaska Nive communities. As an Outpient Nurse Case Manager, you will coordine care, manage complex pient needs, and support improved health outcomes. This role blends clinical care and coordinion to enhance access and continuity of care. Seeking applicants committed to service and cultural respect. USAJOBS Help Center

• Upde your resume now so it meets new resume requirements Learn more about this agency Summary Join the Indian Health Service and make a meaningful impact in American Indian and Alaska Nive communities.

As an Outpient Nurse Case Manager, you will coordine care, manage complex pient needs, and support improved health outcomes. This role blends clinical care and coordinion to enhance access and continuity of care. Seeking applicants committed to service and cultural respect. USAJOBS Help Center

• Upde your resume now so it meets new resume requirements Learn more about this agency Overview Help Accepting applicions Open & closing des 04/01/2026 to 06/30/2026 Salary $84,363
• $109,678 per year Pay scale & grade GS 9 Locion 1 vacancy in the following locion: Lockport, NY Remote job No Telework eligible No Travel Required Occasional travel
• You may be expected to travel for this position.

Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) 0610 Nurse Supervisory stus No Security clearance Other Drug test No Position sensitivity and risk Modere Risk (MR) Trust determinion process Suitability/Fitness Financial disclosure No Bargaining unit stus Yes Announcement number

IHS-26-HQ-12926007-DH

Control number 863461800 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Nive Americans Nive Americans or Alaskan Nives with a tribal affiliion. Clarificion from the agency The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. Videos Duties Help Total Compension Package

• Check out IHS's outstanding total compension package for this job: Registered Nurse Total Compension | Pay (ihs.

gov) Lead pient centered case management for pients with chronic and complex health conditions by conducting comprehensive assessments and developing individualized care plans th improve health outcomes and continuity of care. Coordine care across providers, specialists, community programs, and external healthcare facilities to ensure seamless, timely, and effective delivery of services. Provide direct professional nursing care through in person and telehealth encounters, monitor pient progress, and intervene early to prevent complicions and hospital readmissions. Educe and empower pients and families using culturally approprie methods to support disease management, trement adherence, and self-management. Analyze pient outcomes and care gaps and collabore with interdisciplinary teams to improve care coordinion processes and overall program effectiveness. Requirements Help Conditions of employment Selectee may be subject to a probionary period U.S. Citizenship is required Selective Service Registrion is required for males born after 12/31/1959 This is a designed position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure th persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. IHS Selectees th will work in an IHS health care facility may be subject to Employee Health Policies reled to Measles and Rubella, and seasonal influenza immunizions. Vaccine exemption requests may be available according to the Nional and/or Service Unit guidance. On-call hours or standby duty may be required. Successfully pass the E-Verify employment verificion check. To learn more about E-Verify, including your rights and responsibilities, www.dhs.gov/E-Verify/ . Selectee(s) are required to have a viable bank account a financial institution for electronic direct deposit of salary payment.

Background Investigion :

If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigion. Fingerprint results and background investigion documention must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigion as determined by the sensitivity level of your position. The investigion must find th you are suitable for Federal employment in your position. If you are found not suitable, you termined after you begin work. If you make a false stement in any part of your applicion, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigion process. Qualificions To qualify for this position, your resume must ste sufficient experience and/or educion, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

BASIC REQUIREMENT

(S) : Open until

Filled :

This announcement is open until the vacancy is filled. It may be extended or closed prior to the current closing de. First cut-off de for applicions is 10 business days from the open de and every 10 business days thereafter. Educion A gradue or higher level degree, bachelor's degree, associe degree, or diploma from an accredited professional nursing educional program is required. This educion must have been accredited by the Commission on Collegie Nursing Educion , Council on Accredition of Nurse Anesthesia Educional Programs , Accredition Commission for Midwifery Educion , or an accrediting body recognized by the U.S. Department of Educion the time the degree was obtained. Degree from

Foreign Nursing School:

Official certificion from the Commission on Gradues of Foreign Nursing Schools is required for individuals who gradued from foreign nursing schools. Licensure For all grade levels and positions, applicants must have passed the Nional Council Licensure Examinion . In addition, they must possess a current, active, full, and unrestricted license or registrion as a professional nurse from a Ste, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United Stes. Basic Requirements for the GS-9 Grade Level In addition to the above requirements, applicants must meet one of the following requirements: Possession of a master's degree in professional nursing; or At least one full year of professional nursing experience equivalent to the GS-7 grade level and possession of a diploma, associe degree, or bachelor's degree in Nursing from a professional nursing program. Examples of professional nursing experience managing complex case management situions by applying professional nursing judgment to assess clinical and psychosocial needs and prioritize care. Interpreting clinical da, medical records, and care plans to evalue pient stus and support decision making in care coordinion. Collaboring with interdisciplinary teams to resolve barriers to care, including access issues, resource limitions, and social determinants of health. Utilizing case management tools, da systems, and documention standards to track pient progress and ensure compliance with care requirements. Advising pients, families, and care team members on care options, resources, and next steps to support informed healthcare decisions. You must meet all qualificion requirements within 30 days of the closing de of the announcement. Educion This position has an educion requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts accepted in the applicion package. Official transcripts required from all selectees prior to receiving an official offer. Only tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion may be credited. Applicants can verify accredition the following website: https://www.ed.gov/accredition . If you are using foreign educion to meet qualificion requirements, you must send a Certifice of Foreign Equivalency with your transcript in order to receive credit for th educion. For further informion, https://sites.ed.gov/internional/recognition-of-foreign-qualificions/ . Additional informion Federal Employees earn annual leave a re (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly reled previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the re which they earn annual leave. This position is covered by a Bargaining Unit. Recruitment or relocion incentives may be authorized. At least a service agreement required. The Indian Health Service (IHS), Nional Health Service Corps (NHSC), and the Health Resources and Services Administrion (HRSA) have student loan repayment programs for qualifying health disciplines. This is a competitive process separe from the hiring process. Opportunities for LRP are based on agency hiring priorities and availability of funds. For additional informion please : For IHS

• http://www.ihs.gov/loanrepayment/ For NHSC
• https://nhsc.hrsa.gov/loanrepayment/ For HRSA Nurse Corps
• https://bhw.

hrsa.gov/loansscholarships/nursecorps You evalued for this position in accordance with the OPM Merit Hiring Plan. As part of the applicion process, you asked to provide short essay responses (200 words or less each) to the following four questions. How has your commitment to the Constitution and the founding principles of the United Stes inspired you to pursue this role within the Federal government? In this role, how would you use your skills and experience to improve government efficiency and effectiveness? How would you help advance the President's Executive Orders and policy priorities in this role? How has a strong work ethic contributed to your professional, academic or personal achievements? Your responses are optional and will not be scored. However, they may be reviewed by hiring managers and agency leadership (or designees) during the evaluion process. You asked to certify th your responses are written in your own words and th you did not use a consultant or artificial intelligence (AI) tool (such as ChGPT or Copilot). Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help Review our benefits How you evalued You evalued for this job based on how well you meet the qualificions above. Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the locion identified in this announcement. By applying, you agree to have your applicion shared with interested selecting official(s) HHS. Clearance of

CTAP/ICTAP

applied for similar positions across HHS. This position filled through the Office of Personnel Management's Direct Hire Authority. Cegory ring and Veterans' Preference will not be considered in evaluing applicants. For more informion on Direct Hire Authority, please see OPM Direct Hire Fact Sheet . Your applicion (resume and supporting documention) evalued to determine if you meet the minimum qualificions required as listed on the announcement under qualificion requirements. To be considered well qualified for the purposes of the Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP), you must substantively exceed the basic qualificions and meet all eligibility, physical, medical, suitability, and any other requirements. Click here to view vacancy questions: https://apply.usastaffing.gov/ViewQuestionnaire/12926007 . All documents above MUST be received by 11:59 (Eastern Standard Time) of the closing de of, 06/30/2026, to be Benefits Help Review our benefits Required documents Required Documents Help USAJOBS Help Center

• Upde your resume now so it meets new resume requirements

Resume :

You are highly encouraged to the USAJOBS Help Center before submitting a resume. USAJOBS Help Center

• Upde your resume now so it meets new resume requirements Required as applicable for the purposes of specific eligibility and appointment claim(s), and position requirements:

Indian Preference Applicants :

If claiming Indian preference, applicants must provide a completed copy of the Form BIA-4432, "Verificion of Indian Preference for Employment in the BIA and IHS Only." Indian preference will not be given unless a properly signed and ded form is submitted with your applicion, including any verificion by an authorized Tribal Representive or BIA Official of tribal enrollment records. For detailed instructions, see form

BIA-4432.

Refer to

BIA-4432

link: https://www.bia.gov/sites/default/files/media_document/1076-0160_indian-pref_expires-12.31.28_508.pdf . Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP) : If you are claiming CTAP/ICTAP, follow the instructions below: http://www.opm.gov/policy-da-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf .

Transcripts :

You are encouraged to submit copies of transcripts (official or unofficial) although not required the time of applicion. You must list your courses including titles, credit hours completed, and grades. Official transcripts required after tentive selection and prior to issuing an official job offer.

Licensure, Certificions :

Applicants should list their license/certificions on their resume, along with the expirion de, if applicable. Certificion of licensure/certificion required after tentive selection and prior to issuing an official job offer. The first Cut-off de for receipt/referral of applicions to be considered for available vacant positions 04/08/2026 and every Wednesday thereafter. How to Apply Help To apply for this position, you must provide a complete Applicion Package. See required documents below. To begin, Click 'Apply' online button on the vacancy announcement. You directed the Login.

Gov screen, here you will sign in if you have an existing USAJOBS account or cree a Login.

Gov account. If you have an account you directed to select a resume or cree a resume. If you cree an account you can cree a resume. Click save and continue. Follow the prompts to upload your resume and/or supporting documents. Click the Apply to this Vacancy and complete all steps in the applicion process until the confirmion indices your applicion is complete. If you click return to USAJOBS or get timed out prior to receiving confirmion, your applicion will not be submitted and cannot be considered for this job. Read and complete all Eligibility questions. Review the Required Documents section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (Click the USAJOBS link to complete the transfer process.) For additional questions please see our Frequently Asked Questions (FAQs) found here: http://www.ihs.gov/jobs/index.cfm?module=search&option=faq . The IHS provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodion on a case-by-case basis. Agency contact informion Sara Packard Phone 6053774773 Sara.

Packard@ihs.gov Address IHS Headquarter 5600 Fishers Lane Rockville, MD 20857 US Next steps Stay Upded with Text Alerts You can choose to receive text message notificions about your applicion stus.

To enable this feure:

Log in to your USAJOBS account. Go to your Account Settings and select Notificion Preferences. Check the option to receive SMS/Text Messages . Text message updes are optional and provided in addition to email notificions. Standard messaging res may apply. You can track the progress of your applicion package via your USAJOBS account. You will receive an acknowledgement from USAJOBS th your submission was successful once we have received your on-line eligibility questionnaire, resume, and any supporting documention. You notified of the stus of your applicion via your USAJOBS Account after we conduct a qualificion review of your complete applicion package. You contacted if further evaluion or interviews are required. Any exaggerion of your experience, false stements, or tempt to conceal informion may disqualify you for employment considerion. We may verify all informion you provide in your resume and questionnaire responses, through reference and/or background check, and/or verificion of your educion. If you are selected, you contacted personally by the human resources office posting this announcement. If all required documention is not submitted with your applicion you will lose considerion. It is the applicant's responsibility to verify th informion and documents entered, uploaded, or faxed are received, legible and accure. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help USAJOBS Help Center

• Upde your resume now so it meets new resume requirements

Resume :

You are highly encouraged to the USAJOBS Help Center before submitting a resume. USAJOBS Help Center

• Upde your resume now so it meets new resume requirements Required as applicable for the purposes of specific eligibility and appointment claim(s), and position requirements:

Indian Preference Applicants :

If claiming Indian preference, applicants must provide a completed copy of the Form BIA-4432, "Verificion of Indian Preference for Employment in the BIA and IHS Only." Indian preference will not be given unless a properly signed and ded form is submitted with your applicion, including any verificion by an authorized Tribal Representive or BIA Official of tribal enrollment records. For detailed instructions, see form

BIA-4432.

Refer to

BIA-4432

link: https://www.bia.gov/sites/default/files/media_document/1076-0160_indian-pref_expires-12.31.28_508.pdf . Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP) : If you are claiming CTAP/ICTAP, follow the instructions below: http://www.opm.gov/policy-da-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf .

Transcripts :

You are encouraged to submit copies of transcripts (official or unofficial) although not required the time of applicion. You must list your courses including titles, credit hours completed, and grades. Official transcripts required after tentive selection and prior to issuing an official job offer.

Licensure, Certificions :

Applicants should list their license/certificions on their resume, along with the expirion de, if applicable. Certificion of licensure/certificion required after tentive selection and prior to issuing an official job offer. The first Cut-off de for receipt/referral of applicions to be considered for available vacant positions 04/08/2026 and every Wednesday thereafter. How to Apply Help To apply for this position, you must provide a complete Applicion Package. See required documents below. To begin, Click 'Apply' online button on the vacancy announcement. You directed the Login.

Gov screen, here you will sign in if you have an existing USAJOBS account or cree a Login.

Gov account. If you have an account you directed to select a resume or cree a resume. If you cree an account you can cree a resume. Click save and continue. Follow the prompts to upload your resume and/or supporting documents. Click the Apply to this Vacancy and complete all steps in the applicion process until the confirmion indices your applicion is complete. If you click return to USAJOBS or get timed out prior to receiving confirmion, your applicion will not be submitted and cannot be considered for this job. Read and complete all Eligibility questions. Review the Required Documents section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (Click the USAJOBS link to complete the transfer process.) For additional questions please see our Frequently Asked Questions (FAQs) found here: http://www.ihs.gov/jobs/index.cfm?module=search&option=faq . The IHS provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodion on a case-by-case basis. Expand Hide how to apply Agency contact informion Sara Packard Phone 6053774773 Sara.

Packard@ihs.gov Address IHS Headquarter 5600 Fishers Lane Rockville, MD 20857 US Next steps Stay Upded with Text Alerts You can choose to receive text message notificions about your applicion stus.

To enable this feure:

Log in to your USAJOBS account. Go to your Account Settings and select Notificion Preferences. Check the option to receive SMS/Text Messages . Text message updes are optional and provided in addition to email notificions. Standard messaging res may apply. You can track the progress of your applicion package via your USAJOBS account. You will receive an acknowledgement from USAJOBS th your submission was successful once we have received your on-line eligibility questionnaire, resume, and any supporting documention. You notified of the stus of your applicion via your USAJOBS Account after we conduct a qualificion review of your complete applicion package. You contacted if further evaluion or interviews are required. Any exaggerion of your experience, false stements, or tempt to conceal informion may disqualify you for employment considerion. We may verify all informion you provide in your resume and questionnaire responses, through reference and/or background check, and/or verificion of your educion. If you are selected, you contacted personally by the human resources office posting this announcement. If all required documention is not submitted with your applicion you will lose considerion. It is the applicant's responsibility to verify th informion and documents entered, uploaded, or faxed are received, legible and accure. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 04/01/2026 to 06/30/2026 Salary $84,363

• $109,678 per year Pay scale & grade GS 9 Locion 1 vacancy in the following locion: Lockport, NY Remote job No Telework eligible No Travel Required Occasional travel
• You may be expected to travel for this position.

Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) Supervisory stus No Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

IHS-26-HQ-12926007-DH

Control number 863461800