Integrated Case Manager

Integrated Case Manager OpTech

LLC - 4.2

Detroit, MI Job Details Contract $45 - $47 an hour 14 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Computer operation Resource identification in social services Customer communication Patient resource coordination Medicare Computer literacy Professional ethics In-person customer service Patient advocacy Care documentation Community resource coordination in health services social work Palliative care expertise Medicaid health insurance Managing patients as a nurse case manager Medicare regulations Clinical documentation Wound care Working with individuals from diverse cultural backgrounds Computer skills Medicaid regulations Medicaid Medication management Patient assessment visits Managing patient records Full Job Description Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, please visit our website at www.optechus.com.

Job Summary:

The Integrated case Manager for Population Health is an interdependent member of the patient-centered care team or treatment team responsible for the collaborative practice of assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's comprehensive health care needs though communication and available resources to promote patient safety, quality of care and cost effective outcomes. Addresses the needs of patients who have experienced a critical event or diagnosis that requires complex management strategies and the extensive use of resources to optimize health outcomes along the care continuum Provides services to patients from ambulatory, inpatient or health plan settings

Principle Duties And Responsibilities:

Conducts a comprehensive assessment of patient and family/caregiver's biomedical, psychological, social and functional needs to gage the potential impact on recovery Develops personalized patient-centered care plans aimed at optimizing the patient's care experience Engages patients and their families as part of the care team through advocacy, ongoing communication, health education, identification of resources and service facilitation Utilizes professional judgment, critical thinking, motivational interviewing and self-management techniques to assist patients in overcoming barriers to goal achievement Provides counseling and interventions related to treatment decisions and end of life issues including Advanced Care Planning Provides coordination as necessary to ensure patients seamlessly and safely transition between care settings Advocates for appropriate delivery of services within the patient's health plan benefit structure Collaborates with appropriate members of the patient's treatment/care team to co-manage patients with complex medical and social needs Facilitates interdependent collaborate care conferences Continually evaluates the patient's response to the care/treatment plan making modifications when necessary Plans and participates in process improvement activities designed to reduce risk, inclusive of data collection, analysis and follow-up intervention activities Facilitates interventions in cases involving child abuse and neglect, domestic violence, elder abuse, institutional abuse and sexual assault Supports department based goals, which contribute to the success of the organization Performs other duties as assigned

Required Skills & Experience:

Excellent verbal communication and written documentation skills Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization Strong problem-solving, analytical, and decision-making skills Strong computer skills and knowledge Experience in discharge planning, home health care, rehabilitative medicine, community health or managed care preferred Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles Knowledge of medical ethics and legal implications related to case management Understanding of social determinants of health and their impact on a patient's wellbeing Well versed in facilitating community resources to meet the needs of diverse populations Strong organizational, planning and implementation skills with the ability to handle multiple complex patient needs simultaneously Strong sense of compassion with the ability to successfully advocate for patients and their families

Required Education:

Nursing degree OR -

MSW Required Certification & Licensure:

Registered Nurse (RN) with a valid, unrestricted State of Michigan license OR -Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws.

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INDLP Pay:

$45.00 - $47.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person