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Job Description
The
MA/LVN/RN
is a key member of the clinical care team, responsible for delivering high-quality, patient-centered care in support of providers and overall practice operations. The
MA/LVN/RN
ensures a safe, efficient, and compassionate environment that supports positive patient experiences and contributes to the overall effectiveness of the care team.
Qualifications:
Medical Assistant Certification, License in Vocational Nursing, License in Registered Nursing If MA, in lieu of certification, Two (2)+ years working as a non certified medical assistant with relevant job duties Active BLS CPR Certification required One (1)+ years of back office clinical experience preferred
Key Responsibilities:
Prepare exam rooms and assist in patient flow to ensure efficient visit schedules Obtain and document vital signs, patient histories, chief complaints, and screenings in the EHR Administer medications, injections, immunizations, and treatments as ordered by providers Assist or perform minor in-office procedures and specimen collection such as, bandage/splint/sling application, venipunctures, heel/finger pokes, caths, neb/albuterol txs, ear lavage, etc. Administer and document IM, SQ, ID, NS, PO, PR, Eye, Ear, Topical meds as ordered by providers Administer and document immunizations in EHR and Immtrac registry maintenance Monitor and report changes in patient condition to providers or supervising staff Ensure proper labeling, handling, and documentation of laboratory and diagnostic tests Provide patient instruction regarding medications, procedures, follow-up care, and health maintenance Ensure patients feel informed, comfortable, and supported throughout their visit Support chronic disease management and patient education initiatives Maintain accurate, timely documentation in the electronic health record (EHR) Manage clinical inventory, restock supplies, and ensure proper equipment sterilization and safety Conduct and accurately document telephone triage, including patient guidance, prescription refill requests, message-taking, and call routing utilizing Clear Triage Barton Schmitt protocols Perform and document follow-up phone calls and progress checks as ordered by the provider Process & document forms (e.g. school forms, letters, sports physicals, imm records) Maintain lab equipment (quality controls, quality assurance standards, cleaning) Stocking and organizing of all clinical areas (lab, patient exam rooms, vaccine area, med cabinet, supply closet) Adhere to infection control, HIPAA, and OSHA standards Participate in quality improvement, compliance, and continuing education initiatives Performs other duties as necessary or in the best interest of the organization
Key Competencies:
Clinical knowledge: medical procedures, terminology, and protocols Patient-centered care: compassion, respect, and responsive service to all patients and their families Teamwork Attention to detail Strong written and verbal communication skills
401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Medical specialties: Pediatrics Physical setting: Clinic Standard shift: Day shift Weekly schedule: Monday to Friday Rotating weekends
