Office Nurse RN

The Office Nurse, RN is a vital member of the primary care team, responsible for providing skilled nursing care, patient education, and clinical triage within our fast-paced health center. This role focuses on promoting health and preventing disease in a diverse patient population, working collaboratively with physicians, mid-level providers, and medical assistants to ensure efficient and high-quality patient flow and chronic disease management.

ESSENTIAL FUNCTIONS

Direct Patient Support:

Clinical Procedures:

Administer medications, immunizations (including complex pediatric and adult schedules), therapeutic injections and other treatments as ordered by the provider.

Point-of-Care Testing:

Perform and track results for necessary in-house lab tests (e.g., POC glucose, strep, urinalysis) and ensure accurate specimen collection for external labs.

In-Room Support:

Assist providers with minor in-office procedures, sterile technique setup and wound care.

Documentation:

Accurately record all patient assessments, interventions, medications, and education in eCW in compliance with charting standards.

Triage, Education and Chronic Care Management:

Telephone Triage:

Assess and prioritize acute patient symptoms over the phone, determining the urgency of care required, providing necessary advice, and scheduling appointments appropriately.

Patient Education:

Provide comprehensive, culturally sensitive patient education on new diagnoses (e.g., diabetes, asthma, hypertension), medication usage, lifestyle changes, and self-management techniques.

Care Coordination:

Manage patient registries for chronic illnesses, ensuring patients receive preventative screenings, necessary labs, and follow-up care in a timely manner.

Test results:

Review and communicate routine and abnormal lab/imaging results to patients under the direction of the provider.

Operational and Quality Improvement:

Patient Flow:

Oversee and manage the clinical patient flow, ensuring smooth transitions between check-in, rooming, provider visit, and discharge.

Supply Management:

Monitor and manage inventory of clinical supplies, medication, and vaccines, ensuring proper storage and handling according to OHSA and clinical guidelines.

Compliance:

Maintain strict adherence to infection control protocols, safety regulations, HIPAA privacy standards, and all organizational policies.

Quality Metrics:

Participate in quality improvement initiatives, contributing to the clinic's efforts to meet or exceed targets for clinical quality and patient satisfaction.

QUALIFICATIONS

Licensure:

Current, active, and unencumbered Registered Nurse (RN) license in the State of Vermont (or applicable multi-state license).

Certification:

Current Basic Life Support (BLS) certification.

Experience:

Minimum of two (2) years of clinical nursing experience, preferably in an outpatient, primary care, or community health setting.

Skills:

Demonstrated ability to perform clinical triage, excellent communication skills (verbal and written), and proficiency in using Electronic Health Records (EHR).