Housing Intake Coordinator

Vision To end homelessness.

MISSION STATEMENT

All youth experiencing homelessness and youth at risk of being homeless are empowered to be contributing, self-supporting members of their community.

JOB DESCRIPTION TITLE

Housing Intake Coordinator

REPORTS TO

Behavioral Health Program Manager / Quality Assurance Manager

EMPLOYMENT STATUS

Regular, full-time

CLASSIFICATION

Hourly

LOCATION

300 North Willow Street Wasilla

AK 99654 FLSA STATUS

Non-Exempt

SUPERVISES

Assigned staff

GENERAL FUNCTIONS

The Housing Intake Coordinator oversees all operations of the My House recovery housing, sets housing guidelines, trains staff working within the houses and oversees occupants, eligibility and operations. Additionally, the Housing Intake Coordinator collaborates with the Quality Assurance Manager to ensure accurate data entry and compliance with intake requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Interview applicants to obtain background information, clarify guidelines for occupancy and eligibility requirements to reside in one of the My House facilities. Complete all intake paperwork and discharge GPRA's and be able to input information into AKAIMS database promptly and efficiently. Responsible for complying with all guidelines, procedures, and regulations of all applicable regulatory agencies to include documentation and data input related to funding agreements. Oversee all aspects of the housing daily operations, ensuring housing rules and guidelines are being followed to assure a safe and secure living environment for residents. Managing and coordinating daily housekeeping tasks, leading weekly "House Meetings", conducting inspections, organizing random drug testing. Performs leasing and occupancy duties that support and maintain maximum occupancy levels, to include process paperwork for applications, move-ins, move-outs staying in compliance with regulatory agencies' procedures. Work closely with the health and safety coordinator on housing inspections, health and safety meetings as well as weekly housing meetings. Conduct random check-ins with clients to assist them with struggles they may face while in housing. Ensure residents are meeting with case managers and peer support in accordance with case plans as well as following off-site and on-site curfew guidelines. Responsible for collecting rents and submitting funds to the finance department. Available for on-call emergencies as well as in person support in the event of an emergency. Communicate effectively and be part of a team of staff professionals working together to support and encourage residents to set and accomplish goals, establish healthy boundaries and become productive. Coordinate and execute all entry and exiting procedures. Maintain a professional posture with clients, community members and partners at all times, using appropriate language and positive feedback designed to offer constructive growth that benefits the overall mission. Other duties and tasks as negotiated.

MINIMUM REQUIREMENTS

High school diploma or general equivalency degree Two (2) years working in case management or the field of recovery. If in recovery must be in remission for two (2) year and working a program of recovery. CPR/First Aid/AED certified or able to obtain within 90 days of hire. Must have a valid Alaska Driver's License and insurable under My House vehicle Insurance.

PREFERRED REQUIREMENTS

Bachelor's degree in social work, Psychology, Human Services, Counseling, or Substance Abuse/Addiction Counseling Relevant experience may substitute for educational requirement on a year for year basis Alaska Chemical Dependency Counselor or Peer Certification I (CDC I or PSP I) working towards a (CDC II or PSP I) in accordance with State requirements Working knowledge of National Association of Recovery Residence (NARR I or II) Current CPR/First Aid/AED certified Working knowledge of AKAIMS database A developed understanding of DAP notes and billable services

SKILLS/COMPETENCIES

Demonstrate the ability to respond to crisis situations and emergencies Working knowledge of housing resources, rapid rehousing, permanent supportive housing and transitional housing. Ability to maintain healthy boundaries with clients Demonstrate flexibility, adaptability, and initiative Working knowledge of health care portability act (42CFR and HIPPA) Demonstrate positive work ethics Ability to communicate proficiently verbally and in writing

POSITION SCHEDULE

This is a full time, hourly non-exempt position. The required work schedule is Saturday - Wednesday, 9AM to 5PM. Disclaimer The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.