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Team Lead Patient Services Representative

Job

Forefront Dermatology

Birmingham, AL (In Person)

Full-Time

Posted 6 days ago (Updated 2 days ago) • Actively hiring

Expires 6/22/2026

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Job Description

Team Lead•Patient Services Representative Forefront Dermatology•3.0 Birmingham, AL Job Details Full-time 22 hours ago Benefits Profit sharing Health savings account Paid holidays Disability insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Qualifications High school diploma or
GED Full Job Description Overview:
The Team Lead•Patient Service Representative is responsible for the patient check-in process, electronically update patient personal and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
Schedule:
Full-time, 40 hours/week Monday•
Thursday:
7:30 AM•4:45
PM Friday:
7:30 AM•1:45 PM Here are just a few things we offer: Access to health, dental, and vision insurance Health Savings Account $500 matching contribution Eligible for PTO and Holiday pay Company paid life insurance and long-term disability (full-time only) Access to voluntary short term disability insurance (full-time only) Access to additional life insurance Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian 401K with employer contribution Profit sharing Employee discounts And much more!
Responsibilities:
Performs opening and closing clinic duties. Greets patients, checks in appointments and verifies insurance. Scans documents into electronic health record. Maintains tidiness of waiting area and reception counter throughout the day. Checks schedules for added, canceled and no-show appointments throughout the day. Schedules follow up appointments as needed. Responds to designated tasks in the electronic health record. Sells and tracks cosmetic products. Distributes mail. Prepares for next day scheduled appointments. Adherence to compliance and completion of compliance training. Performs other related duties as assigned.
Qualifications:
High School Diploma or equivalent.

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